X570 Ultra won't post

havenrl · 22 Jul 2019 at 15:21

Hello,

I posted a similar thread in the monitor forum, but I now know that the problem is different.
The board won't post, the error light showing is the RAM error.

Running:
3700x
X570 Ultra
2* 8GB DDR4 3200 MHz Corsair Veng
250GB Samsung EVO SSD
2TB Seagate Green HDD
GTX 660Ti - changed back to this from RTX 2070S, as i thought displayport cable the problem, it's not

Haven't touched anything - no bios update.
Board spins up, all lights on, all fans running.
DRAM error light.
That's it.

Just took out the battery for 5 minutes, and changed the dimms around (still in slot 2 and 4).
No post.

What to do?

ltron · 22 Jul 2019 at 15:34

havenrl said:
Hello,

I posted a similar thread in the monitor forum, but I now know that the problem is different.
The board won't post, the error light showing is the RAM error.

Running:
3700x
X570 Ultra
2* 8GB DDR4 3200 MHz Corsair Veng
250GB Samsung EVO SSD
2TB Seagate Green HDD
GTX 660Ti - changed back to this from RTX 2070S, as i thought displayport cable the problem, it's not

Haven't touched anything - no bios update.
Board spins up, all lights on, all fans running.
DRAM error light.
That's it.

Just took out the battery for 5 minutes, and changed the dimms around (still in slot 2 and 4).
No post.

What to do?

Take one of the dimms out, try it in each slot and then repeat with the other dimm. Try in slot 1 and 3 too?

havenrl · 22 Jul 2019 at 15:51

Right, done all that.
Tried one dimm in all the slots, then the second dimm in all the slots.
Then tried slot 1 + 3.
All nothing.

ltron · 22 Jul 2019 at 16:06

havenrl said:
Right, done all that.
Tried one dimm in all the slots, then the second dimm in all the slots.
Then tried slot 1 + 3.
All nothing.

Have you tried clearing the CMOS? There should either be a jumper or button on the board (just saw you already took the battery out which does the same thing). Also, if you can put the latest BIOS on a USB stick you put it in a specially designated USB port and press a button and it flashes the BIOS without you having to turn the PC on (it still needs mains power and you may need to rename the BIOS file to whatever Gigabyte specify). Look in your manual.

havenrl · 22 Jul 2019 at 16:36

Weird, nothing happened.
Changed the bios file to gigabyte.bin for the F4f bios
Inserted into the white usb - correct one.
PSU power on, hit the qflash plus button - no light, waited a few mins.
Looks like nothing has happened.

havenrl · 22 Jul 2019 at 16:45

This board, can't be borked atm can it?

an0nym0us · 22 Jul 2019 at 17:06

Try the following outside of the case:
1. Disconnect absolutely everything from the motherboard.
2. Re-seat CPU and cooler.
3. Add 1 stick of RAM (check motherboard manual for correct slot).
4. Connect known working GPU.
5. Connect PSU (power for motherboard, CPU, GPU).
6. Connect monitor to GPU.
7. Connect a keyboard.
8. Short power pins and try booting to BIOS with nothing else connected.

havenrl · 22 Jul 2019 at 18:14

I've given up.
Back to my i2500k and GTX660Ti for now.

Going to RMA the board.
Disappointing stage.
Returned B450
Returning X570

ltron · 22 Jul 2019 at 21:35

havenrl said:
I've given up.
Back to my i2500k and GTX660Ti for now.

Going to RMA the board.
Disappointing stage.
Returned B450
Returning X570

Sorry you're having these problems, unfortunately the fault is probably with the motherboard so I think it's right that you RMA. What was wrong with your B450?

havenrl · 22 Jul 2019 at 21:49

For the B450 board I flashed the bios fine.
Got to the mini bios screen a few times, but wouldn't post to windows.
Then it wouldn't post to the bios. The error light was the CPU error.
So I send it back for a refund, and ordered a X570.

I just wasn't patient enough and after reading a few more comments,
I should have re flashed the bios, changed the dimm slots the ram was using.

With my X570, I have done that all. It is the ram error light now.
I'm being more patient with it. Will re sit the CPU in the morning with one ram dimm in.
A few more goes before RMA.

tonyt3rry · 22 Jul 2019 at 23:14

when I first used my ultra and the 3700x mine wouldnt post I ended up taking out my vengeance rgb pro sticks and dummy sticks and left one in A1 and it booted.

havenrl · 22 Jul 2019 at 23:20

Tried all that Tony. Didn't work for me.
Weird. Got no other sticks of DDR4 to use.

tonyt3rry · 22 Jul 2019 at 23:24

havenrl said:
Tried all that Tony. Didn't work for me.
Weird. Got no other sticks of DDR4 to use.

that sucks, btw mine did seem like it took forever to post before I got my bios updated too hope you sort it out bud. just thought id mention that I had a similar issue

havenrl · 22 Jul 2019 at 23:32

tonyt3rry said:
that sucks, btw mine did seem like it took forever to post before I got my bios updated too hope you sort it out bud. just thought id mention that I had a similar issue

Okay I get that. A few more several times trying to update the bios.
I'll just take the board out of the case, and try the bios update then in the morning.
Too late atm for me.

tonyt3rry · 22 Jul 2019 at 23:40

havenrl said:
Okay I get that. A few more several times trying to update the bios.
I'll just take the board out of the case, and try the bios update then in the morning.
Too late atm for me.

deffo leave try resitting your cpu and try other slots, hope you get it sorted without needing to rma

robfosters · 23 Jul 2019 at 00:30

My ultra died following a bios update.

havenrl · 23 Jul 2019 at 10:40

Well, well, well.

Just took the board out of the case, removed cpu ram etc, nothing connected.
Just lay it on the board box, connected bios usb, cpu, board power to psu.

Light came on, and it updated.
Then I just connected cpu, gpu, one monitor, keyboard, ram.

Took a small while, then I got to the bios updating screen, then the bios.
Finally, something worked, now to fully connect everything.

orbitalwalsh · 23 Jul 2019 at 10:50

glad to see it working .

havenrl · 23 Jul 2019 at 12:02

orbitalwalsh said:
glad to see it working .

Thanks mate.
Completed connected all my components now.
Booted into bios, changed the boot drive, and ram to 3200hz from 2133 or whatever it was at.
Slowly got to windows - the new components getting settled in etc.

Now to start fiddling about

ltron · 23 Jul 2019 at 12:22

havenrl said:
Thanks mate.
Completed connected all my components now.
Booted into bios, changed the boot drive, and ram to 3200hz from 2133 or whatever it was at.
Slowly got to windows - the new components getting settled in etc.

Now to start fiddling about

That's great news!