Argh.... R9 290X issue(s)

Bonjour · 12 Dec 2014 at 23:23

Previous drivers properly uninstalled? Via catalyst install manager and then DDU before doing a clean install of the latest drivers?

Anon-e-mouse · 12 Dec 2014 at 23:30

Bonjour said:
Previous drivers properly uninstalled? Via catalyst install manager and then DDU before doing a clean install of the latest drivers?

Did that a couple days ago, and again tonight. In safe mode... didn't help

toodoo9011 said:
superflower is very popular.I think you need to geT rid of that psu and get a well known branded psu before I start blaming your gpu mate.

So 2 seperate PSU's from 2 different suppliers have exactly the same issues that cause lockup's, reboots, and crashes but only when the 290X is installed, but you think it's a PSU issue. Tell you what, send me a PSU you think will work. If it does I'll pay you for it, if not I'll return it. (I don't have money to get 15,000 different PSU's in the hopes that one will work despite evidence to the contrary).

A quick google shows that I'm not the only person with this issue, but there's not a single post or answer as to how to fix this.

Devrij · 12 Dec 2014 at 23:36

Sounds like it would be worth testing the card in another pc if you can. Whereabouts you based? Perhaps someone on here is nearby and would let you pop your card in for a whirl?

Reaper123 · 13 Dec 2014 at 01:38

I would generally do a clean windows installation just to make absolutely sure that its a hardware problem.

Are you using the latest drivers, have you tried different drivers?

Does this happen in all games or just specific games?

It is most likely however a dodgy card and the fastest way to check it out is by trying the card in another computer

Gilbert89 · 13 Dec 2014 at 09:57

Have you had chance to try the card in another machine? As Devrij the vape king suggested!

Marine-RX179 · 13 Dec 2014 at 10:33

Could it be caused by the Windows bug?
http://forums.overclockers.co.uk/showthread.php?t=18642912

toodoo9011 · 13 Dec 2014 at 10:44

So you are using 780Wa G7 Power Extreme and what other have you tried ?

You cant be using a budget psu with a power hungry card like yours mate, you gotta get a decent psu (eg corsair 850w) in order to rule out the psu.

But having said all that I have done some googling and found out that lots of people are having this issue and your only option is to RMA the card in hope to get one which will work fine.

Uncle Petey · 13 Dec 2014 at 10:47

Anon-e-mouse said:
Well it looks like it's NOT the PSU.. as it's still doing the crashing thing even with the Super Flower PSU..

Any more suggestions?

kaku · 13 Dec 2014 at 13:12

I think a lot of people are skipping over posts and getting confused. The OP bought a new PSU ( Superflower Golden Green http://www.overclockers.co.uk/showproduct.php?prodid=CA-011-SF ) and still has the same issues.

It looks like a graphics card RMA unfortunately. You could try underclocking the core/memory to see if you can get it actually stable in game, but I'd RMA it regardless.

Uncle Petey · 13 Dec 2014 at 13:18

I dunno about a 'lot' of people.

Yes, RMA time tbh...

Marine-RX179 · 13 Dec 2014 at 13:21

Uncle Petey said:
I dunno about a 'lot' of people.

Yea I did see OP mentioned he got a new SuperFlower PSU, but nowhere did I find him mentioning what watts or model.

Anon-e-mouse · 13 Dec 2014 at 14:14

Gilbert89 said:
Have you had chance to try the card in another machine? As Devrij the vape king suggested!

I need to find someone near me to do this with. I might have a word with the local computer repair shop and see if I can persuade them to let me use a spare to test it on for a bit.

Reaper123 said:
I would generally do a clean windows installation just to make absolutely sure that its a hardware problem.

From a google, other people have tried this and encountered the same problems

Reaper123 said:
Are you using the latest drivers, have you tried different drivers?

Yes, I've used the current drivers direct from the AMD website, and I've also tried the previous version

Reaper123 said:
Does this happen in all games or just specific games?

Well It's done it with Elite Dangerous, Star Trek Online, and Guild Wars 2. I'm going to think it's going to do it with all games tbh.

Reaper123 said:
It is most likely however a dodgy card and the fastest way to check it out is by trying the card in another computer

As soon as I can find a willing vic^H^H^H volunteer.

Marine-RX179 said:
Could it be caused by the Windows bug?
http://forums.overclockers.co.uk/showthread.php?t=18642912

No. As that bug would also affect the HD5700 card that I already had. But the HD5770 works fine. The only time I have any issues, is when the 290X is slotted, and when it is, I'm lucky if the PC doesn't reboot/crash inside 20 minutes, less if I'm running a game.

toodoo9011 said:
So you are using 780Wa G7 Power Extreme and what other have you tried ?

A Super Flower 750W modular PSU brand new and delivered from OC yesterday. As it gives the same issues as the 780W, just indicates that it's unlikely to be a PSU issue.

toodoo9011 said:
You cant be using a budget psu with a power hungry card like yours mate, you gotta get a decent psu (eg corsair 850w) in order to rule out the psu.

Super Flower isn't a budget PSU. Blurb on card box says 750W is needed, which is what I'm using, if it needed more, I'm sure the box would say. Previous posts in this thread have indicated that the Super Flower would be sufficient to work.

toodoo9011 said:
But having said all that I have done some googling and found out that lots of people are having this issue and your only option is to RMA the card in hope to get one which will work fine.

Which is probably going to be my next step after testing in another PC (if I can)

Marine-RX179 said:
Yea I did see OP mentioned he got a new SuperFlower PSU, but nowhere did I find him mentioning what watts or model.

I got the one from this page http://www.overclockers.co.uk/showproduct.php?prodid=CA-011-SF
Rated to 750W.

Kaku said:
You could try underclocking the core/memory to see if you can get it actually stable in game, but I'd RMA it regardless.

Using MSI Afterburner, I'd dropped the core from 1250 to 850 and it still showed issues.

I'm not far from Coventry.

I did read a google hit, that 290X's apparently don't like non-UEFI Bios's. And my board is certainly non-UEFI.

CapitalOne · 15 Dec 2014 at 10:43

Hi - don't know if this will help - but my experience.

I went to the latest Omega 14.12 drivers last week. Got the black screen issues after a month of no issues. Much hassle with restore points and other versions of the drivers and finally went back to 14.7. Just upgraded to 14.9 and the same thing again!

I finally seemed to have resolved the issue. TRIXX would cause black screen on opening, so rebooted to safe mode and lowered the clocks using regedit. Rebooted and made sure default clocks were selected again, but the VDDC offset had remained at 0 - so changed up to the default 25 and seems to be ok..

YEMV etc.

ubersonic · 15 Dec 2014 at 11:48

Anon-e-mouse said:
Super Flower isn't a budget PSU. Blurb on card box says 750W is needed, which is what I'm using, if it needed more, I'm sure the box would say.

If it helps set your mind at ease I used the 650w version of your PSU to run TWO R290's at 100% load for four months, your issue is definitely not PSU related.

shankly1985 · 15 Dec 2014 at 11:56

toodoo9011 said:
So you are using 780Wa G7 Power Extreme and what other have you tried ?

You cant be using a budget psu with a power hungry card like yours mate, you gotta get a decent psu (eg corsair 850w) in order to rule out the psu.

But having said all that I have done some googling and found out that lots of people are having this issue and your only option is to RMA the card in hope to get one which will work fine.

LOL SuperFlower Budget? :eek:

SuperFlower have fast become the number one PSU brand this year..

ubersonic · 15 Dec 2014 at 12:18

shankly1985 said:
LOL SuperFlower Budget?

SuperFlower have fast become the number one PSU brand this year..

You should have read the post before replying instead of skimming a couple of words

He wasn't calling the Superflower PSU budget he was calling the OP's original Power Extreme PSU budget, he just hit reply before reading the thread and finding out it's already been replaced by the Superflower.

Marine-RX179 · 15 Dec 2014 at 12:52

ubersonic said:
You should have read the post before replying instead of skimming a couple of words

He wasn't calling the Superflower PSU budget he was calling the OP's original Power Extreme PSU budget, he just hit reply before reading the thread and finding out it's already been replaced by the Superflower.

Yea the G7 brand if I'm not mistaken it is one of those cheap nasty generic PSU available in Maplin.

Threepwood · 15 Dec 2014 at 15:50

Have you [OP] considered ~~changing your PSU?~~ Sending your card back?

Avenged7Fold · 15 Dec 2014 at 16:12

Do the fresh install, its free to try and will at least tell you whether software is the issue. I have had GPU issues like yours completely solved by a fresh install. Itl also save you getting the card back if RMA fails.