HD 5770 Issues - BSOD

Lusiphur · 8 Nov 2009 at 00:19

I just got one of the new Sapphire 5770's from OC on Tuesday thinking I would upgrade from my old 8800 GT and give this box another year.

However, the thing is giving me no end of gyp

It locks up the machine whenever I turn AA on and fire up a game. Pushing textures up to a high setting also seems to cause lock ups after a while (or using Trilinear/Anisotropic filtering). I saw a post somewhere stating that there is a known issue with drivers and AA but have seen other people post they have these running with AA.

I have been trying to play Age of Conan and Dragon Age : Origins. Any help would be appreciated.

Running latest 9.11 beta drivers.

GPU-Z

Comp specs are

Intel E8500
ASUS P5K Pro (1303 BIOS Revision)
4 Gig of RAM
Windows 7

Everything is running at stock. Power supply is a pretty meaty 650W job as I recall.

RavenXXX2 · 8 Nov 2009 at 00:22

Your PCI-E speed looks well wrong, x1 when it should be x16.

hyperst · 8 Nov 2009 at 00:34

heres mine mate

do you have all nesessary drivers installed for you motherboard?

Lusiphur · 8 Nov 2009 at 00:39

Cack .. quick Google says the ASUS P5K Pro doesn't support PCIE 2.0. So basically this mobo is incompatible with this vid card ? ie I need a new mobo as well ?

AMG · 8 Nov 2009 at 00:41

it still should run at 16x speed.

PCIe 2.0 or 1, speed between the two should be minimal I would have through, I hear PCie 1 16x is like running PCIe2.0 at 8x speed or something

RavenXXX2 · 8 Nov 2009 at 00:46

x1 is killing your cards performance and most likely causing the crashes as there is not enough bandwidth to handle higher textures and the rest of the eye candy.

Suggest you reset your mobo's bios and reinstall your cards drivers.

hyperst · 8 Nov 2009 at 00:46

i just checked my box to my card and it makes no mention of needing pcie 2.0, so i would try reaseating the card, also get rid of the beta drivers and install the latest from here Clicky

Lusiphur · 8 Nov 2009 at 01:32

Welp, reset the BIOS and tweaked the settings so that CPU-Z shows x16 on PCI-E. Uninstalled drivers and went back to the official 9.10's.

Still BSOD's if I turn AA on

PS. To answer the question above, yep MOBO drivers are up to date.

chaotic_uk · 8 Nov 2009 at 01:39

9.10 does not support the 5770

Lusiphur · 8 Nov 2009 at 01:42

The one from the link above. I am not sure whether it's 9.10 or 9.11 (ATI's numbering is confusing).

keenan · 8 Nov 2009 at 03:34

Try updating your motherboard to the latest bios

wiak · 8 Nov 2009 at 04:43

try the cd driver or this one
http://support.amd.com/us/kbarticles/Pages/ATIRadeonHD5800seriesrecommendedgraphicsdriver.aspx

btw 5700 should be supported in Catalyst 9.11 in a week or two

you should also run Driver Cleaner pro to clean out ati/nvidia drivers
http://downloads.guru3d.com/download.php?det=745

as a last resort reinstall windows if you havnt, it will fix 99% of all problems, heck nvidia might have sabotaged ati, you can never know

many people buys a ati card and then just uninstall nvidia drivers and install ati drivers, but there might be still nvidia drivers left so a clean reinstall is allways the best method

use Ninite if your gonna reinstall, it will make it FASTER

https://ninite.com/

Lusiphur · 8 Nov 2009 at 09:05

keenan said:
Try updating your motherboard to the latest bios

1303 is the latest. See OP.

Wiak said:
try the cd driver or this one
http://support.amd.com/us/kbarticles...icsdriver.aspx

I am already on that driver. I used DC Pro once I uninstalled the Nvidia drivers as well.

Short of re-installing Windows (huge hassle) anyone please have any other suggestions ? I will do it if I have to tho.

RavenXXX2 · 8 Nov 2009 at 09:14

Reinstall is the way to go.

Lusiphur · 8 Nov 2009 at 14:09

Still happening but I have an idea and need some input.

Now how this happens is a game can run for a while (say 30 mins with AA etc on) then the system locks up. At first I thought it was heat but I have ruled that out with some use of Speedfan.

Now, the PSU I have is a Seasonic S12 600w which only has 18amps on the 12v rail. I am seeing posts that say a HD 5770 will need up to 30amps on the rail. Is this the case and if so do I need a new PSU ?

hyperst · 8 Nov 2009 at 14:14

Lusiphur said:
Still happening but I have an idea and need some input.

Now how this happens is a game can run for a while (say 30 mins with AA etc on) then the system locks up. At first I thought it was heat but I have ruled that out with some use of Speedfan.

Now, the PSU I have is a Seasonic S12 600w which only has 18amps on the 12v rail. I am seeing posts that say a HD 5770 will need up to 30amps on the rail. Is this the case and if so do I need a new PSU ?

psu looks very likely

does this have the 6 pin power connection on it, have you plugged power to the draphics card?

RavenXXX2 · 8 Nov 2009 at 14:15

Your PSU has x2 12v rails giving out a total of 36 amp, so its more than enough to power a 5770.

Lusiphur · 8 Nov 2009 at 14:22

Yes but doesn't the HD 5770 only use one rail ?

RavenXXX2 · 8 Nov 2009 at 14:27

It uses whatever your PSU supplies it, it does not matter if you have multiple 12v rails.

Lusiphur · 8 Nov 2009 at 14:34

Excuse me if I am being thick Raven but there are two power leads coming out of the PSU (one for each rail) and only one of them is plugged into the HD 5770.

I am assuming then that the max amperage the PSU can supply the card is 18amps (max per rail according to the PSU manual).

For example the equivalent Corsair PSU has 40amp on the 12v rail.