O2 publishes traffic management information on products

Soldato
Joined
11 Oct 2008
Posts
3,833
Location
London
Well, it was bound to happen sooner or later.
O2 have redone their packages, moving from 'win customers' mode to 'throw them in the keep net' mode.

http://www.thinkbroadband.com/news/...t-information-for-products.html#news_comments

https://www.o2broadband.o2.co.uk/hbbCompare.do

So where does this reasonably leave us?

People on Access:
This is changing to 'The Basics'.
With O2 mobile: £8 p/m (up 50p p/m, £6 per year)
Without O2 mobile: £13 p/m (up 50p p/m, £6 per year)
20GB a month download cap.
P2P activity throttled to 100Kbit/s (12KB/s) off-peak.
P2P activity throttled to 50Kbit/s (6KB/s) peak times.


People on O2 Home Broadband Premium:
This is changing to 'The All Rounder'.
With O2 Mobile: £12 p/m (up £2 p/m, £24 Per year)
Without O2 Mobile: £17 p/m (up £2 p/m, £24 Per year)
100GB transfer per month,
P2P activity throttled to 250Kbit/s (36KB/s) off-peak.
P2P activity throttled to 100Kbit/s (12KB/s) peak times.


People on O2 Pro:
This is changing to 'The Works'.
With O2 Mobile: £20 p/m (up £5 p/m, £60 per year)
Without O2 Mobile: £25p/m (up £5 p/m, £60 per year)
250GB transfer per month.
P2P activity unthrottled off-peak.
P2P activity throttled to 250Kbit/s (36KB/s) peak times.


Conclusion:
Pay more, receive less.
Those with existing contracts, it has been said that you will be moved on to rolling monthly contracts with your existing package. How long this will last is unconfirmed.

Be may be an alternative, but I have a feeling their own traffic shaping measures will come into force soon.

Higher prices, Lower quality of service, Increased download limitations.
Where is the upside O2?
0/10. New direction considered outright failure.

Alternatives: Bethere(maybe), Sky, VM 50Mbit.
If you have recently signed up to one of these new O2 packages (based on old recommendations) you have a 30 day period in which you can cancel and move to another ISP.


Points of comedy:
O2 have taken down thier 'broadband niggles' website and advertising campaign. Obviously expecting to become the target.
http://o2nobblingniggles.co.uk/meet-the-niggles

Less than a week ago, O2 released a story about 'users wasting millions on overkill packages'. The irony is almost painful.
http://www.techwatch.co.uk/2010/09/06/o2-says-broadband-users-wasting-millions-on-overkill-packages/
http://www.thinkbroadband.com/news/...ion-every-day-on-broadband.html#news_comments

Even their 'happy customer' money back guarentee has been chopped down. Previously it was 100 days, and is now 30 days. Is nothing sacred?


Edit: I will try to keep this updated if there is more information.
This thread is with all the new and consoldiated information. Whingers need not apply. :)
 
Last edited:
O2 have been a big joke since they started kicking people of there service for downloading too much. Whats even more shocking they tried to bill me for a service i was no longer using and apparently i had to inform them i was leaving O2 when they sent me an email basically kicking me off there service :D
 
Someone couldn't be bothered to look at the first page or search for the 3 page thread about this, had to happen sooner or later :P
 
I had posted in the other thread Azuse05, but thought it would be more useful to have all the information neatly together in one place without all the marketing fluff - and what it means for people on O2.
 
till your current contract expires ;)

Well they've confirmed that anyone who signed up before the 6th will go on to a rolling monthly contract after their initial 12 months is up, so as long as you make no changes to your package or move address you should be fine.

However, this is now, who knows what will happen in the next few months. I wouldn't be surprised at all if they migrated everyone over to the new packages.
 
Last edited:
I'm on O2 Home Premium (middle package) and my contract is up in January.
If anyone else' contract is up for renewal sooner, it would be nice to find out whether existing customers can stay on their current tarriffs.
 
Doesn't seem too bad to me... keeping those P2P leeches in check without killing it too badly for those who have a legit use for it - while not the most generous monthly allowances ever its not too bad for the price either.
 
Back
Top Bottom