technical support

Hello, please help/advise, Self-built PC which has booted previously just fine. Now can't POST. LEDs and fans power up. Power indicator lights blink. [Motherboard] = ASRock PG Riptide (AM5) - POST status check lights stay illuminated for "DRAM" AND "CPU". Cannot get to BIOS. [Things I have...

lINK TO PHOTOS SO i just went to build my pc . Worked great all turned on okay but THE CPU overheat light came on and in bios it sitting at 89c . The fans are spinning including the one on the block AIO arctic Freezer Air II 420 however no joy. Ihave tried repasting it and check its connected...

Hello all! I'm really at a loss trying to fix this particular issue I've been having, with no luck looking elsewhere on the world wide web. The thread title may seem ridiculous but I'm so frustrated and out of ideas right now that it's the only thing I can think of. As briefly as possible: My...

I have been trying to fix this system for over 3 months now and I am officially out of ideas. Originally the system was an i7 5930k on an MSI X99A and then it died (it's a friends system so no idea what happened running up to it dying) I got another i7 5930k to test it and neither of them...

Hi all, Just invested in getting the RTX 3060 and throwing some extra money in to doubling my ram. Everything was installed fine but I had some random instability causing a kernel 41 event at completely random intervals and this is starting to grind my gears a little. Originally had a RX580...

Hi all! So my pc does this weird thing where it lags/ hitches when I enter the desktop from starting up the pc. So when I’m moving my mouse around after a few seconds the pc will seemingly freeze or lag. It’s noticeable as my mouse hitches completely. I’ve tried reinstalling drivers, different...

Yesterday I got the aforementioned Inno3d RTX 3090 from OCUK. Happy day. Worked just fine under low load. Videos. Desktop. Browsing. Non intensive graphic games. Cue cyberpunk 2077. Went up to 83 Degrees once at the start . Then it went back down. Fans working to cool stuff down. Pink dots on...

Hi, for the past few weeks I have for the life of me been trying to figure out why as seeing a sudden sharp drop in my GPU usage and power similar to a reverse spike with a sudden stuttering in game lasting 1 - 3 seconds before returning to normal, the temps for both CPU and GPU are fine, I have...

At random times my ram will spike to 100% and both gpu and cpu drop to low %. The whole pc then just freezes.

I was watching YouTube and my mouse stoped working so I restarted my pc, and the keyboard followed suit I have tried many different things to fix them like checking to see if the wires were broken (they were fine) trying a new mouse (didn’t work) checking the power supply (works fine) I even...

My pc will restart when playing/opening some games, I can play Overwatch, Modern warfare, Valorant fine but if I am to open basically any other games it will restart my pc, Forza, BDO, Outriders. I have noticed on Forza my CPU usage goes to 100% and then my pc will just restart. Yesterday I was...

I'm having an issue with my display not working, computer boots up, fans spin but the screen does not react. I checked if it's plugged in properly and plugged it into different displayports but that didn't do anything.

I have a MSI RTX 3090 with a Ryzen 3900xt at 1440p 144hz. When playing games. I notice that I'm only getting around 100-120 fps in games on ultra. Cod cold war is running 80-90 fps and borderlands 3 runs at around 102fps. Other benchmarks are getting a lot higher, even 3080 benchmarks are...

Hi Chaps. I'm afraid I'm one of those horrible people who buy very complicated and sophisticated kit and have absolutely no idea how to use it. In the military we used to call the Americans - all the gear with no idea.... Anyway, I'm having this issue where all the cores on the CPU are...

Hi, I'm trying to upgrade my pc, but I'm getting a really strange issue. I'm upgrading my cpu, ram and mobo (parts list below). The ram and mobo upgrade went fine, but when I upgraded my cpu, the windows spinning dots start stuttering forever, and I can't boot. https://youtu.be/KOckcu8gBu8...

Dear OCUK forum members, As MSI UK, we are collaborating with OCUK to provide you better support for our products. This spectacular community is already doing a great job supporting each other and we are happy to contribute in any way we can! If you need any support from us, please feel free...