1 year old superflower psu problem

gazzaa · 12 Mar 2017 at 18:21

Hi there my pc has started to randomly reset and show error kernal-power 41(63) is that deffo the psu on its way out any help is appreciated.

its this psu
https://www.overclockers.co.uk/supe...us-platinum-power-supply-black-ca-041-sf.html

Doogles · 12 Mar 2017 at 18:40

Can be plenty of things but I don't like playing around with PSU's, they've killed too much of my stuff.

Try running Memtest86 to rule out the RAM and have you got anything overclocked or anything that might be overheating? Drivers all okay or have you updated some recently?

gazzaa · 12 Mar 2017 at 19:54

everything is updated all running at stock the pc has been rock solid then this happends lol no hardware changes memtest passed too.

Doogles · 12 Mar 2017 at 22:25

gazzaa said:
everything is updated all running at stock the pc has been rock solid then this happends lol no hardware changes memtest passed too.

A quick google says that it can be possibly the audio drivers, if it isn't that then you are probably best getting it RMA'ed, it should only cost the postage and at least you'll be sure it isn't the PSU.

gazzaa · 12 Mar 2017 at 23:18

yep done the drivers installed the latest bios for my mobo ill see how it goes

4Play · 18 Mar 2017 at 16:20

Gazzaa I'm having a similar issue albeit a different make of power supply. Can you let me know how you get on i.e did you RMA the psu or did driver updates work. Much appreciated.

4play

gazzaa · 18 Mar 2017 at 16:29

4Play said:
Gazzaa I'm having a similar issue albeit a different make of power supply. Can you let me know how you get on i.e did you RMA the psu or did driver updates work. Much appreciated.

4play

i have sent the psu back via rma overclockers have been great just waiting now for an update ive tried everything before sending it back so hopfully this should sort it.

gazzaa · 31 Mar 2017 at 17:43

Well my new psu turned up the other day fitted it last night left my pc on since and its not rebooted once so ill give an update over the next few days very quick turnaround from oc too.

gazzaa · 6 Apr 2017 at 22:53

4Play said:
Gazzaa I'm having a similar issue albeit a different make of power supply. Can you let me know how you get on i.e did you RMA the psu or did driver updates work. Much appreciated.

4play

Been using the pc for a week now with the new psu fitted and its been fine no reboots at all.

4Play · 7 Apr 2017 at 18:18

gazzaa said:
Been using the pc for a week now with the new psu fitted and its been fine no reboots at all.

Thanks for the update much appreciated.