1080p screen upgrade for Dell XPS 17

TheHitMan-1973 · 1 Nov 2011 at 17:13

str said:
Actually was that including installation or was it £150 for the panel and they did the installation for free?

£150 including installation free , Dell fitted screen at my home

Dead_Assassin · 1 Nov 2011 at 17:15

Loque said:
I have the 900p screen in my XPS 17, I was wondering if its possible to buy a 1080p somewhere? I cant seem to find any, although I know that this laptop can come with a 1080p screen....
Also, is there a matte version?

Whats you Dell XPS spec ?

str · 1 Nov 2011 at 17:17

TheHitMan-1973 said:
£150 including installation free , Dell fitted screen at my home

That's a good deal! I would expect Dell to charge a lot to fit so free fitting is great.

Dead_Assassin · 1 Nov 2011 at 17:19

str said:
That's a good deal! I would expect Dell to charge a lot to fit so free fitting is great.

Agree , i would say a call out charge to fit a screen would be £30+

Loque · 2 Nov 2011 at 12:24

Well, i tried chatting to a Dell rep online, because I hate phoning companies like that. What a waste of time.

11/02/2011 12:13:52PM Andy Ashcroft: "Hi. I have an XPS17 laptop, and it currently has a glossy 900p screen. I would like to know how much it would cost for Dell to upgrade it to a matte 1080p screen. Thanks."
11/02/2011 12:13:55PM Agent (Manohar_Mudrakola): "Welcome to Dell Chat Sales, This is Manohar, your Dell Sales Advisor. My email address is [email protected]. Hope you are doing well."
11/02/2011 12:13:57PM Agent (Manohar_Mudrakola): "Hi Andy"
11/02/2011 12:14:04PM Andy Ashcroft: "hi"
11/02/2011 12:16:56PM Agent (Manohar_Mudrakola): "I am afraid, it is not possible to change the screen after point of sale"
11/02/2011 12:17:05PM Agent (Manohar_Mudrakola): "the option has to be done before point of sale"
11/02/2011 12:17:20PM Andy Ashcroft: "why is that?"
11/02/2011 12:17:45PM Andy Ashcroft: "Strange, because I know a number of people who have all had screen upgrades from Dell, for a price."
11/02/2011 12:19:46PM Agent (Manohar_Mudrakola): "There is no option to do it after point of sale"
11/02/2011 12:20:05PM Andy Ashcroft: "Ok, I will ring up and speak to someone instead."
11/02/2011 12:20:07PM Andy Ashcroft: "Thank you."

TheHitMan-1973 · 2 Nov 2011 at 12:34

Loque said:
Well, i tried chatting to a Dell rep online, because I hate phoning companies like that. What a waste of time.

11/02/2011 12:13:52PM Andy Ashcroft: "Hi. I have an XPS17 laptop, and it currently has a glossy 900p screen. I would like to know how much it would cost for Dell to upgrade it to a matte 1080p screen. Thanks."
11/02/2011 12:13:55PM Agent (Manohar_Mudrakola): "Welcome to Dell Chat Sales, This is Manohar, your Dell Sales Advisor. My email address is [email protected]. Hope you are doing well."
11/02/2011 12:13:57PM Agent (Manohar_Mudrakola): "Hi Andy"
11/02/2011 12:14:04PM Andy Ashcroft: "hi"
11/02/2011 12:16:56PM Agent (Manohar_Mudrakola): "I am afraid, it is not possible to change the screen after point of sale"
11/02/2011 12:17:05PM Agent (Manohar_Mudrakola): "the option has to be done before point of sale"
11/02/2011 12:17:20PM Andy Ashcroft: "why is that?"
11/02/2011 12:17:45PM Andy Ashcroft: "Strange, because I know a number of people who have all had screen upgrades from Dell, for a price."
11/02/2011 12:19:46PM Agent (Manohar_Mudrakola): "There is no option to do it after point of sale"
11/02/2011 12:20:05PM Andy Ashcroft: "Ok, I will ring up and speak to someone instead."
11/02/2011 12:20:07PM Andy Ashcroft: "Thank you."

No good talking to Manohar_Mudrakola he is just a salesman i have spoken to him before about screen upgrade , you need to talk to tech dept , you can upgrade to 1080p screen , i will contact the guy at Dell as i still have his personal email for you , if you want to see if its still poss to give the same deal as he gave me , just let me know and i will email him for you

Loque · 2 Nov 2011 at 12:41

If you just find out for me, that would be great. Don't arrange anything though, I don't have the money yet

TheHitMan-1973 · 2 Nov 2011 at 12:46

Loque said:
If you just find out for me, that would be great. Don't arrange anything though, I don't have the money yet

Will do , what spec is you Dell XPS just incase he ask me

Loque · 2 Nov 2011 at 13:01

XPS17 L702x

TheHitMan-1973 · 2 Nov 2011 at 13:11

Loque said:
XPS17 L702x

Yes , need full spec

not just model number

Loque · 2 Nov 2011 at 13:13

oh. sorry.

Second Gen i5 (cant remember exact speed)
4gb DDR3
250GB Hybrid HDD
Geforce 550GT 1gb

thats about all I can remember. I dont have the laptop infront of me right now.

TheHitMan-1973 · 2 Nov 2011 at 13:59

Loque said:
oh. sorry.

Second Gen i5 (cant remember exact speed)
4gb DDR3
250GB Hybrid HDD
Geforce 550GT 1gb

thats about all I can remember. I dont have the laptop infront of me right now.

let us know full spec & i will contact him . . .

Loque · 2 Nov 2011 at 14:03

found the receipt email:

XPS L702x
Carry Case : Not Included
Battery : Primary 6-cell 56W/HR LI-ION
Processor: Intel Core i5-2410M processor (2.30 GHz with Turbo Boost 2.0 up to 2.90 GHz)
Misc
17.3in HD+ WLED True-Life (1600x900) with 2.0 Mega Pixel Integrated Camera
4 GB (2x2GB)1333MHz DDR3 Dual Channel Memory
Silver Anodized Aluminum
Graphics : 1GB NVIDIA GeForce GT 550M Graphics Card
Misc
Back Up Media Not Included
MOD,SW,OFC-2010,FI
misc
Hard Drive : 500GB Serial ATA II (7200 RPM) Hard Drive
8X DVD +/- RW DRIVE
Genuine Windows 7 Home Premium (64 BIT)
0
Misc
Certified Refurbished

TheHitMan-1973 · 2 Nov 2011 at 18:11

Loque said:
found the receipt email:

XPS L702x
Carry Case : Not Included
Battery : Primary 6-cell 56W/HR LI-ION
Processor: Intel Core i5-2410M processor (2.30 GHz with Turbo Boost 2.0 up to 2.90 GHz)
Misc
17.3in HD+ WLED True-Life (1600x900) with 2.0 Mega Pixel Integrated Camera
4 GB (2x2GB)1333MHz DDR3 Dual Channel Memory
Silver Anodized Aluminum
Graphics : 1GB NVIDIA GeForce GT 550M Graphics Card
Misc
Back Up Media Not Included
MOD,SW,OFC-2010,FI
misc
Hard Drive : 500GB Serial ATA II (7200 RPM) Hard Drive
8X DVD +/- RW DRIVE
Genuine Windows 7 Home Premium (64 BIT)
0
Misc

Got a reply from Syed at Dell

He needs your full service tag of your dell xps , could you send to me if possible