10TB WD Gold clicking.

IICIIEII

IICIIEII

IICIIEII

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Joined
2 May 2015
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182
Location
Oxford
Hello!

I recently got one of those for my DAS and I have noticed that the guy clicks quite a lot, even in IDLE. Every few seconds you can hear the heads "riick, riick, riick...". But besides this, it turns out that speed is fine and I cannot find any errors with the unit. I have a couple of 8TB WD Red Pro around that do not click, and the same is true for a 8TB Seagate Exos. Do you think I should RMA this particular unit?

Thanks!
 
IICIIEII said:
OK, I reply myself to this question: it is a feature of the drive. I found it here:

https://support-en.wd.com/app/answers/detail/a_id/14842

I think they should have documented this, at least include a note with the unit, because otherwise you just start hearing the clicks every 5 seconds and... :rolleyes:
Click to expand...


Just came here to suggest this - I recently got a 12tb drive which had the same annoying clicking - generally looks like the bigger drive you get the better chance it has this feature - which is unfortunate and annoying lol
 
The Gold are enterprise disks and not intended for home use, hence the noise is not important!! But, yes, they are noisy.
 
Last edited:
IICIIEII said:
Hello!

I recently got one of those for my DAS and I have noticed that the guy clicks quite a lot, even in IDLE. Every few seconds you can hear the heads "riick, riick, riick...". But besides this, it turns out that speed is fine and I cannot find any errors with the unit. I have a couple of 8TB WD Red Pro around that do not click, and the same is true for a 8TB Seagate Exos. Do you think I should RMA this particular unit?

Thanks!
Click to expand...

Doco said:
Just came here to suggest this - I recently got a 12tb drive which had the same annoying clicking - generally looks like the bigger drive you get the better chance it has this feature - which is unfortunate and annoying lol
Click to expand...

I discovered the same thing when I bought and installed my WD Gold 12TB. It has quietened down a lot since doing the first full indexing of the drive.
 
Lately I got a couple of Toshiba Enterprise 12TB, just to compare. These definitely do not click but oh boy, they are loud when reading and writing :p They remind me the old SCSI drives in the Silicon Graphics. I still have my O2 around with a 15K rpm hard drive and it is not much louder :D
 
Put it in a room with aircon and shut the door. Wont hear it then
One of the places I used to work had a rack of 15k drives, noisy as hell even over the aircon. Shut the door and go upstairs and it stops :D
 
Oh yep, I you have a rack of those it needs to stay as far as possible :D. Where I work, the cluster and racks are in the usual datacenter rooms, with aircons all the time and thick doors, and you can still hear the drives and fans if you walk nearby. To enter inside, you need to wear ear protection, it is unbearable otherwise :eek:
 
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