123Reg forwarding question

Django x2 · 22 Mar 2013 at 14:29

Just a quickie. Got a domain name with 123Reg. They gave us a free holding page while we sort out hosting. I'd rather use my own server for the mo so I've pointed www. to my own server.

So, if I browse http://www.domain.com it shows my page fine, hosted from my server. However, if I do http://domain.com it still points to the 123 holding page, which, is poop.

I've been in DNS and set the @ catch all to the same IP as the WWW record but no change yet. Any idea?

bremen1874 · 22 Mar 2013 at 14:33

How long have you waited?

It can take a while for DNS changes to propagate.

Django x2 · 22 Mar 2013 at 14:43

a day or so

bremen1874 · 22 Mar 2013 at 14:45

Not that then.

What have you got? Something like:-

www A nnn.nnn.nnn.nnn
@ A nnn.nnn.nnn.nnn

Django x2 · 22 Mar 2013 at 14:48

bremen1874 · 22 Mar 2013 at 15:02

What's the domain?

Have you tried any of the online DNS checking tools or basic checks with nslookup?

SMN · 22 Mar 2013 at 15:07

Use nslookup or dig, although DNS propogation can take 48+ hours.

Django x2 · 22 Mar 2013 at 15:22

its treekit.com

If you try http://treekit.com you'll see a different page to http://www.treekit.com

I'll let you decide which one is the 123Reg holding page

If I nslookup I get:
*** can't find http://treekit.com: Non-existent domain

bremen1874 · 22 Mar 2013 at 15:25

treekit.com gives me '403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied.'

www.treekit.com is fine.

They both resolve to the same IP (Google DNS).

Django x2 · 22 Mar 2013 at 15:35

ok in which case it is DNS still updating and I'll probably need to add a host header to IIS?

bremen1874 · 22 Mar 2013 at 15:51

It does just appear to be a web server configuration issue.

Edit:
You might want to get BT to change your rDNS so that it matches your MX. You're quite likely to get your outgoing email bounced if you don't.

Django x2 · 22 Mar 2013 at 18:19

How do you mean sorry? (the MX DNS part I mean). Mail is coming in fine (although it's pig slow going out)

bremen1874 · 22 Mar 2013 at 18:35

You have a MX record that points mail.treekit.com at your IP. This is fine for receiving mail.

When you send mail the headers will show it as coming from mail.treekit.com with your IP address.

If the recipient does a Reverse DNS check against your IP it should come back as mail.treekit.com giving them some confidence that you really are who you say you are.

If you do a Reverse DNS check against your IP it currently returns host81-149-164-106.in-addr.btopenworld.com. This obviously doesn't match and some people, mainly larger organisations, will bounce your messages assuming that they are spam.

If you ask BT nicely they will change things so everything matches up and everyone is happy. There's information about it on BT's site here.

(I am making some assumptions about how your email is handled)

webfusion · 25 Mar 2013 at 10:48

Hello,
I work for 123-reg. I just wanted to check if this issue is resolved or if I could be of any help. I have visited your blank domain and the domain using the www sub domain and can see your holding page on both now. So it would seem to be resolved.

If you do have any issues remaining or need help with anything else you can send the details over to [email protected] and I will be able to have a look for you.
Regards,
Nerys