1Gbps internet not reaching 1Gbps in speed tests, is that normal?

[Kurgen]

My last 3 runs on my "Guaranteed" 1000Mbps internet:


11/27/2025 5:47 PM
ping: 13
download: 539.57
upload: 216.76
server/location: Gosport / Iomart


11/27/2025 5:46 PM
ping: 10
download: 532.17
upload: 202.72
server/location: London / Wildanet


11/27/2025 5:45 PM
ping: 10
download: 750.65
upload: 216.71
server/location: Andover / Cilix Limited


So please I paid the extra to upgrade from 500Mbps!

11/26/2025 2:37 PM
ping: 10
download: 521.82
upload: 107.85
server/location: Andover / Cilix Limited

Ive got 900mbs up and down, and i usually get about 930mbs on a good day... the one thing i had to do to get these speeds was change my LAN cable to 10gb cat 6a.. it wouldnt reach that line speed for me with cat 6. your upload is capped at 200 anyway and thats mostly ok

 

[ChrisD.]

Ive got 900mbs up and down, and i usually get about 930mbs on a good day... the one thing i had to do to get these speeds was change my LAN cable to 10gb cat 6a.. it wouldnt reach that line speed for me with cat 6. your upload is capped at 200 anyway and thats mostly ok

Sounds like a defective cable rather than cat6 not being up for the job - I run 10 Gbps through my house without issue on cat5e. It has limitations in terms of distance, but quality cat5e that's properly terminated will happily do 10 Gbps.

 

[Meddling-Monk]

Sounds like a defective cable rather than cat6 not being up for the job - I run 10 Gbps through my house without issue on cat5e. It has limitations in terms of distance, but quality cat5e that's properly terminated will happily do 10 Gbps.

Cat 6 reporting in; Cat6 hardlines with Cat5e and Cat6a patch cables connecting to systems, 10Gb/s throughout the household (just a shame I'm the only power user here).

 

[Avalon]

I think it's unclear what they're guaranteeing, which is in itself an issue. Guaranteeing that they'll give you what you ordered doesn't seem like a thing that needs guaranteeing.

Also, I put "etc" to suggest "and others". But my key point is that they'll probably need to do better once there's completion in the FTTP space. While you're a monopoly you can probably get away with stuff you couldn't otherwise.

Generally, you only get a limited range of ‘guarantee’s with a residential ISP.

Profile speed (what you pay for) - relatively meaningless in this day and age.
Minimum anticipated line speed - Zen for example guarantee 50% of profile speed, but if you look into it, it’s not to everything and everywhere for obvious reasons.
Up-time/automatic compensation - usually a feature of business contracts, or OFCOM’s voluntary compensation scheme.

Interestingly, ISP’s who resell CityFiber and OR products and have opted into the voluntary compensation scheme tend to exclude the alt-net lines. In terms of being a monopoly, they aren’t, they’re a small alt-net operating in a specific rural area that already has access to 1.6Gb profiles, that your specific part of that small area doesn’t is largely unimportant, others do and that’s how Wildanet operate in those, they are unlikely to significantly change. In time, they will likely either be over built entirely or bought out as it’s cheaper than building, that’s how the market will work in the next decade or so.