2005fpw problems

Gerard

Gerard

Gerard

Caporegime
Joined
18 Oct 2002
Posts
40,403
Location
Ireland
Been having trouble with this over the last few days, when i turn the pc on sometimes the monitor will turn on fine. Other times however the screen will remain black, i then have to take out the dvi connector and plug it back in to get a picture. Even then its not guaranteed to work at the windows loading screen sometimes the screen will go black again and all the buttons on the front of the monitor seem to stop functioning, although i can still hear windows loading in the background.

This happens with 2 pc's on both video ports dvi and vga, im not even sure how to arange an rma with dell to get it replaced. :confused:
 
Just gave them a call and some guy is asking for my "service number" which according to him is on the back of the monitor, i don't see anything besides a big serial number. According to him the service number should be about 6 characters long starting with a letter. :confused:
 
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I was under the impression they took the monitor an left a new one in its place, seems to have happened like that for some people at least. :confused:
 
Had it since october, guess ill have to give dell a call, still dunno wtf this service number thing is that indian guy was blabbering about. :confused:
 
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