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2nd gpu getting too hot after returning from rma ...

Soldato
Joined
16 Feb 2014
Posts
2,761
Location
North West England
Got my 2nd msi r9 270x 4gb card back from msi last week after I had to rma it due to one of the fans that had stopped spinning ..

I have put the card back in my computer and it's getting higher temps then the 1st card ?? Under load the fans have to go up to 75% to keep the card at 80 degrees and that's only after a few benchmarks too where as the top card doesn't go above 60 with same fan curve ..

What should I do ? Just leave it ? Before I sent it back was same as top card never went above 60 degrees :S
 
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If the card is running at temps like that on the bottom thst isn't any good at all.

I have 2x Gigabyte 270x's and my top card used to reach 90c!! I had enough and replaced my thermal paste, and now at full load the top GPU sits at 63-64c @Full load, with the bottom GPU @54c respectively.

If you are comfortable to remove the cooler (I believe the MSI warranty still covers providing the cooler is fitted correctly again, correct me if i'm wrong) and reapply the paste you will most likely see much better temps, maybe it was applied too much or too little.

In my case Gigabyte didn't put enough on, hence the high temps.
 
One gpu just may run hotter than the other too due to Asic differences. Run the coolest gpu in slot 1.
 
Well it's the same card that has come back from rma and before it went both cards were same running at like 60 ish degrees under load ? My case is the antec 902 so got plenty of fans :)
 
where can I get thermal paste from ?

To be safe - go for a non-conductive type e.g Arctic Cooling MX-4 (Overall my favourite at the moment as easy to use with excellent cooling :))

Would add that one can well imagine how the rma process went - fan not working : take of cooler : slap on new one , it works -finished :(

Could well be poorly applied Tim - partic when you say it was good before it was returned.
 
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I used IC Diamond, along with the Arcticlean to clean off the thermal compound.

My top GPU has always been 8-10c difference under load, but when they are idle there isn't much difference.
 
There isn't much difference when idle maybe 2 degrees , but under load it can be like 15-20 difference , you guys think I should try re-applying the paste or just keep my eye on it ? Because 80 degrees is ok isn't it ? Just seemed strange that it would come back and run a lot hotter then it used to :(
 
There isn't much difference when idle maybe 2 degrees , but under load it can be like 15-20 difference , you guys think I should try re-applying the paste or just keep my eye on it ? Because 80 degrees is ok isn't it ? Just seemed strange that it would come back and run a lot hotter then it used to :(

yes 80c is fine
 
There isn't much difference when idle maybe 2 degrees , but under load it can be like 15-20 difference , you guys think I should try re-applying the paste or just keep my eye on it ? Because 80 degrees is ok isn't it ? Just seemed strange that it would come back and run a lot hotter then it used to :(

If your really worried about the temps, then go for the thermal paste change. If your worried about how to remove the cooler, or need some advice look on youtube or send me a trust message. :)

When I did my GPU's it was after playing Titanfall, and the top GPU scared the crap out of me, as it roared like a boss. this was around 11pm, I took both GPU's apart, and had them up and running before 12am, running a benchmark to make sure temps where in check.
To be honest, the hardest part, is actually getting the PCB to come off the heatsink from the bond of the old thermal paste.
 
If your really worried about the temps, then go for the thermal paste change. If your worried about how to remove the cooler, or need some advice look on youtube or send me a trust message. :)

When I did my GPU's it was after playing Titanfall, and the top GPU scared the crap out of me, as it roared like a boss. this was around 11pm, I took both GPU's apart, and had them up and running before 12am, running a benchmark to make sure temps where in check.
To be honest, the hardest part, is actually getting the PCB to come off the heatsink from the bond of the old thermal paste.

Ah cheers :) ... Not sure what to do might just keep my eye on it and see if it gets any hotter I don't know haha, will probably order some thermal paste soon though and the cleaner stuff so I have it to hand
 
Iso alcohol is the best/cheapest cleaner - not sure where to get any now - my last purchase was about 6yrs ago from local chemist (& still going strong :).)
Could be worth an ask.

Personally - provided there is no ? of your warranty being compromised , I'd get on and dismantle , clean and apply new Tim.

(The quality of the Tim that the manufacturer uses is not usually the best and it often appears to be laid on with a trowel :()
 
I don't think it would compromise my warranty as msi sent the card back, and that little screw on the back with the warranty sticker on has been pierced with a screwdriver
 
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