2nd monitor not working

bremen1874 · 4 Dec 2018 at 21:58

If it's faulty and in warranty get it fixed/replaced.

As you now have an HDMI/DVI adapter you should be able to test both monitors using the motherboard's onboard video.

InvoXx · 4 Dec 2018 at 22:00

bremen1874 said:
If it's faulty and in warranty get it fixed/replaced.

As you now have an HDMI/DVI adapter you should be able to test both monitors using the motherboard's onboard video.

Both monitors are working perfectly even both connected to GPU through hdmi cables. One only stops working when it is connected through gpu’s dvi

t31os · 8 Dec 2018 at 00:13

Maybe there's a fault with your DVI cable if you're using a particular cable when the problems occur, or a fault with the DVI port (whether at the GPU end or monitor end).

InvoXx · 8 Dec 2018 at 00:39

t31os said:
Maybe there's a fault with your DVI cable if you're using a particular cable when the problems occur, or a fault with the DVI port (whether at the GPU end or monitor end).

I’ve made tons of checks and eventually contacted OCUK for help. They asked me to send the GPU back for testing, so it probably is the dvi on the card itself.

I will give an update as soon as i’ll get it