3 Red lights - 360 Dead.

mark66 · 13 Apr 2006 at 15:36

Just to give an update for others who might wonder what the Microsoft turn around is like.

My friends 360 was collected Monday (with HD) and it was returned today. However the prospect of being without one for a week led him to buy another premium 360 at the weekend, so he now has 2!!

The one that arrived back from MS today is not his original one, and he believes it to be new as it has a similar manufacturing date to the one he bought at the weekend.

Anders0n · 13 Apr 2006 at 15:44

mark66 said:
However the prospect of being without one for a week led him to buy another premium 360 at the weekend, so he now has 2!!

Christ! Thats a bit impatient! Impressive turn around though.

mark66 · 13 Apr 2006 at 16:01

Tell me about it! He has too much money for someone who's only interest in life is gaming and fast cars.

peahead · 16 Apr 2006 at 16:11

My 360 passed away this morning it couldnt take the punishment anymore :mad:

VIRII · 16 Apr 2006 at 16:14

I hope that you chaps all have more pleasant returns experiences with game than I had.

TUNA FISH · 16 Apr 2006 at 16:46

Mine starting doing what yours did Peahead whilst playing obilivion a few days ago. It only happened a couple of times so i thought it'd be alright but its now doing it everytime i get into a game. Theres a thread on AVForums with many people having the same problem, mostly with consoles bought at launch and made in October like mine. I phoned Microsoft this morning thinking it would be the best thing to do and because i'd heard most people weren't getting refurbs they were getting new ones with quieter disk drives, I also felt it would be easier they having to arrange sending it back to gameplay. So mines going to an MS repair center next week with its HDD, which i've been assured will come back to me

i hope with a brand new 360 containing quiter drive

peahead · 16 Apr 2006 at 17:31

Have you recieved you support email yet i have

Thank you for contacting Xbox Customer Care. We have received your request for service. Please prepare your console and follow the instructions provided by our customer service department. You will receive an e-mail as soon as the next step in the process has begun

TUNA FISH · 16 Apr 2006 at 18:26

Yes and the one from UPS, i havn't booked a pickup time yet though.

peahead · 16 Apr 2006 at 21:19

I still have 4000 points on my xbox 360 will i lose these if my hdd gets wiped or is that data stored with microsoft.

NokkonWud · 16 Apr 2006 at 23:06

peahead said:
I still have 4000 points on my xbox 360 will i lose these if my hdd gets wiped or is that data stored with microsoft.

They are linked to your Xbox Live! account not your Xbox HDD. You will still have all the points.

Logsi · 16 Apr 2006 at 23:25

What are your guys manufacture dates? Want to figure out when the bad dates are, mine is 20th January, so touch wood it should be ok!

peahead · 17 Apr 2006 at 00:00

Mine was manufactured on 12/11/05 hope i get a 06 model

starscream · 17 Apr 2006 at 00:20

VIRII said:
I hope that you chaps all have more pleasant returns experiences with game than I had.

What problems did you have VIRII? I did have a look at your post history, but couldn't find anything.

Fulcrum · 17 Apr 2006 at 02:41

From what date were the quieter models made, I have a feb console

dirtydog · 17 Apr 2006 at 07:40

starscream said:
What problems did you have VIRII? I did have a look at your post history, but couldn't find anything.

http://forums.overclockers.co.uk/showthread.php?t=17562951

mark66 · 17 Apr 2006 at 09:56

TUNA FISH said:
....So mines going to an MS repair center next week with its HDD, which i've been assured will come back to me i hope with a brand new 360 containing quiter drive

Fingers crossed for you mate, because my friend didn#t get his original HD back. They just sent him a new console.

starscream · 17 Apr 2006 at 12:01

dirtydog said:
http://forums.overclockers.co.uk/showthread.php?t=17562951

peahead · 19 Apr 2006 at 16:46

still waiting for my returns form to arrive so i can send my 360 to m$ how long does it take them i rang the up on sunday and she said we will send them in the post its now wed. :mad:

Bilbo · 19 Apr 2006 at 20:15

peahead said:
still waiting for my returns form to arrive so i can send my 360 to m$ how long does it take them i rang the up on sunday and she said we will send them in the post its now wed.

I've given up with Microsoft Support.

Rang last Monday and was told form was on it's way. Rang on Thursday last week and told been an internal error and will send again. Customer rep assured me they would be with my by Tuesday 18th (Yesterday). Didn't arrive so I rang Microsoft up again and was told that they'd sort forms out for a third time. I told them I had had enough and rang Gameplay up and explained situation. Gameplay arranged a courier for today and it arrived as stated. They said they would replace it asap. Rang Microsoft Customer support up to ask how I go about sorting out the extended warranty I took out as it is tied to my now dead console and they said they weren't sure if I could switch it to the new one when it arrived. I've asked them for their address and have written a letter explaining that I feel that I haven't been treated particularly well. Will see what happens.

peahead · 19 Apr 2006 at 21:21

Bilbo said:
I've given up with Microsoft Support.

Rang last Monday and was told form was on it's way. Rang on Thursday last week and told been an internal error and will send again. Customer rep assured me they would be with my by Tuesday 18th (Yesterday). Didn't arrive so I rang Microsoft up again and was told that they'd sort forms out for a third time. I told them I had had enough and rang Gameplay up and explained situation. Gameplay arranged a courier for today and it arrived as stated. They said they would replace it asap. Rang Microsoft Customer support up to ask how I go about sorting out the extended warranty I took out as it is tied to my now dead console and they said they weren't sure if I could switch it to the new one when it arrived. I've asked them for their address and have written a letter explaining that I feel that I haven't been treated particularly well. Will see what happens.

God that doesnt sound good i bet your ****** off i am and i have only been waiting 2 days i hope you get it sorted soon Bilbo. i will give it a few more days then will get on the phone to m$ and try again but i wont hold my breath