He's a one man band. so I'm not sure whether he'd be more likely to refuse than if it was a main dealer.
30 Day used car return rule
- Thread starter mollymoo
- Start date
He's a one man band. so I'm not sure whether he'd be more likely to refuse than if it was a main dealer.
Are there any online reviews? A one man in my experience will not want to refund but you might experience a miracle...
I'd imagine they'll offer repair but it could get tricky then if they drag it out etc.
It's just a **** heap tbh! It was the first time I bought from a dealer... never again.
He's offering a repair and I'll take a repair but there is the issue with the engine and then there is an issue with the gearbox that should be sorted but I don't know if he will claim wear and tear, even though it shouldn't be like it is.
Soldato
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Buy a car, rag it for 28 days until it breaks, ask for refund, profit? Come on man seriously.
Either that or:
Take in broken cars cheaply as p/ex and then sell them at full market value then deny anything is wrong.
Based on your experience with the automotive industry which of the scenarios worries you most?
But I haven't bought a car and ragged it for 28 days, I've bought a car and driven it for 28 days and it has broken.
Might be genuine, you never knowhopefully it is!
I hope so, it's an ok car apart from the gearbox fault and now this. I'm going to have a kip. drop it at the mechanics and take it from there. The car was only £4000 so It's not a major problem for him to sort.
read the which guide too
https://www.which.co.uk/consumer-ri...car-i-bought-has-a-problem-what-are-my-rights
so reputable diagnosis is important, as said.
https://www.which.co.uk/consumer-ri...car-i-bought-has-a-problem-what-are-my-rights
so reputable diagnosis is important, as said.
Soldato
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- 9,178
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- Surrey
How many miles have you done since you got it?
I think asking them to repair it FOC is ok. But a refund is far fetched.
Which is fine as long as they repair it properly, with the proper parts. A refund isn't far fetched, it protects people with little knowledge of cars from people trying to sell them rubbish cars.
Associate
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Its a hard one to win. Do you have a full diagnosis yet on the cause of the fault? remember if you inspected the car in any way regardless of your knowledge level and missed something then you could be stuck. For example, you inspected car, seen some oil on engine and thought it was a spill when filling it because of its location but then find out is a blown head gasket and the enginee is now ******. They could argue that it was sols as seen and there a clear evidence of an oil leak and then not have to pay out anything.
its honestly best to give them the opportunity to fix it first or they will then be awkward with you.
its honestly best to give them the opportunity to fix it first or they will then be awkward with you.
AFAIK dealers can't use the whole 'sold as seen' as a get out clause.
So the car already had a gearbox fault? and now after 28 days an engine fault?
What car is it by the way?
Associate
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Watching this thread with interest.
The Gf has just bought her first car within the last two weeks - nice little Fiat 500 58 plate with 33k on the clock from a Fiat dealer in Sarisbury Green fairly cheap at £3750. Seemed a cracking deal but since she has been driving it, it has had a couple of weird 'nuances'...
Day after she picked it up a light on dash the dash came up for the number plate tail light out - it was out, but tapping the light and restarting the car has fixed it and not returned since. Following this, the other day the PAS light came on and the steering did get heavy for her like the system had genuinely stopped. PAS Fluid Levels checked and all OK, again a restart of the car cleared the issue and hasn't returned since.
Shawrey
The Gf has just bought her first car within the last two weeks - nice little Fiat 500 58 plate with 33k on the clock from a Fiat dealer in Sarisbury Green fairly cheap at £3750. Seemed a cracking deal but since she has been driving it, it has had a couple of weird 'nuances'...
Day after she picked it up a light on dash the dash came up for the number plate tail light out - it was out, but tapping the light and restarting the car has fixed it and not returned since. Following this, the other day the PAS light came on and the steering did get heavy for her like the system had genuinely stopped. PAS Fluid Levels checked and all OK, again a restart of the car cleared the issue and hasn't returned since.
Shawrey
Get the battery/EPS fault codes checked, EPS systems are heavy electrical consumers and will typically disconnect if the battery voltage drops below a certain level.
An iffy battery + Idle speed full lock maneuvering could certainly cause the voltage to drop below the critical level triggering a fault condition.
True, pretty much the opposite in fact. The buyer is definitely in the stronger position these days.
Technically a car can be returned up to 6 years after purchase. There are lots of hoops to jump through before that stage, but it's possible in the right circumstances.
Faults happen, no genuine dealer will sell a car expecting it to break, people jump on the whole fit for purpose instantly like there owed something, give them a chance to sort it, if they don't then fair enough demand a refund but the first thing is assuming they sold it unfit? Really...
Car dealers are all the same.
I bought my Audi from a second-hand car dealer who insisted the extended 3-yr warranty I paid for was a "proper Audi one innit" (it's a good underwriter, but it's not Audi). Oh, and it had a horrible respray down the left-hand side. Car was dusty when I looked at it
And I'm in the process of getting a Golf from a main VW dealer and he's full of **** as well. They BS you from the moment they see you, and then let slip more things as you proceed with the purchase. There's a reason you need to keep your wits about you when you buy a second-hand car. Even from main dealers.
-edit. Just re-read your post and you're focusing on the "unfit for purpose" thing. Fair enough