360 repair turnaround...

DreXeL

DreXeL

DreXeL

Man of Honour
Man of Honour
Joined
18 Oct 2002
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My 360 was collected by UPS 3 WEEKS AGO this coming monday, I just called them and the current turnaround is 25 DAYS + :eek:

I'm just glad I have another one to use in the mean time......
 
DreXeL said:
My 360 was collected by UPS 3 WEEKS AGO this coming monday, I just called them and the current turnaround is 25 DAYS + :eek:

I'm just glad I have another one to use in the mean time......
Click to expand...

its been 15 days now since my xbox was picked up by UPS, need to ring home see if ive got it back yet, but I did get an email last week saying that Microsoft had received the console. Im not too fussed if it will take another 10days to get it back cos im not offshore for another 12days, but was so dissapointed for 2weeks at home sitting and waiting for it
 
bailey12856 said:
its been 15 days now since my xbox was picked up by UPS, need to ring home see if ive got it back yet, but I did get an email last week saying that Microsoft had received the console. Im not too fussed if it will take another 10days to get it back cos im not offshore for another 12days, but was so dissapointed for 2weeks at home sitting and waiting for it
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I received that same email over a week after they collected mine.
 
Thats wierd my sons 360 got three red light syndrome they picked up the xbox and i had a new replacement one delivered within the week :) must have been
lucky.
 
DYNA_ROD said:
Thats wierd my sons 360 got three red light syndrome they picked up the xbox and i had a new replacement one delivered within the week :) must have been
lucky.
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How long ago was that though? That was probably when they were sending out refurb units rather than actually repairing.
 
Yeah I've been hearing it's closer to a month now they are repairing rather than replacing with refurbs. They had to really because some people where sending back as soon as they had one lock up or a disc read error.
 
DreXeL said:
My 360 was collected by UPS 3 WEEKS AGO this coming monday, I just called them and the current turnaround is 25 DAYS + :eek:

I'm just glad I have another one to use in the mean time......
Click to expand...
That's very poor! I know some people have had issues and had them turned around in 3 days.

I guess it's the old summer-heat causing problems again.
 
NokkonWud said:
That's very poor! I know some people have had issues and had them turned around in 3 days.

I guess it's the old summer-heat causing problems again.
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No mate its because they repair your unit now instead of sending a replacement.

I've had 3 day turnarounds but that wont happen anymore.
 
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