52 plate mercedes C230K £3k engine repair bill help!

Soldato
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One of my friends has a 2002-52 C230K SE auto and it recently developed a bad misfiring problem.

She is the 3rd owner and has put 50k of the 80k currently on it (we get car allowances which are a mixed blessing but its basically a company car), she's the 3rd owner and it hasn't had solely Mercedes main dealer servicing, mainly independant recently although through reputable garages, no corners cut in terms of cost it was mainly for quality of service.

So anyway, its misfiring badly, she took it to one garage and they decided it was an ignition coil issue which I suppose was logical because the symptoms were much the ame as on my misfiring Octavia RS from years ago, smoke, petrol smell and 1 cylinder not doing much.

£150 later and its still the same so it went to another garage.

they have told her its a known fault on these cars of this age and its carbon buildup on a/some valves and they will need replacing. the cost, an eye watering £3k+ (this is if they can't "burn" it off by hammering it stuck in second for a while or by using some sort of cleaner(hasten to add this is a well known local mercedes specialist so we're confident they're not just peeing in the wind to make money))..

So the questions...

1) Is £3k+ a reasonable charge for fairly major engine work on one of these?
2) Is anyone here aware of the problem?
3) How much is a whole new engine likely to be?
4) She's been told mercedes may pick up the tab for some of it but they have to spend £500 on diagnostics to prove the case then mercedes may make a percentage contribution to the repair, does that sound realistic? And given its 3rd owner and not main dealer serviced is that just good money after bad?

And any more comments welcome.. I don't know what to suggest to her.. they thing is worth no more than about £6.5k in working order so a 50% repair bill is a total shocker.

In full working order parkers says its worth £6k trade which I think sounds high, any opinions on that?
 
Wow, £3k. Thats a hell of a lot of money to drop on what sounds like a pretty simple issue to resolve.

Last time I checked, £3k will get you a fully built forged engine on most Jap cars, I know the Merc is a different class of car, but £3k for essentially some head work seems expensive.
 
yeah thats what i thought, I paid £2k for a celica engine fitting but I don't think thats entirely relevant, that was a 2ltr 16v engine in a front drive manual jap car not a larger engine in a rear drive automatic merc but still...
 
This is why my s-class has cost me such biblical amounts over the last 12 months, whenever it has an issue no-one other than the main dealer seems to have a clue. I am always in a hurry, therefore the main dealer gets the work and it never comes back without a nice 4 figure debit.

Mercs are nightmares. Just take it to the main dealer, take one of their courtesy cars, and make sure you remember the lube when you go to collect it.
 
Merc won't consider contributions to the cost because it hasn't been maintained via MB main dealers.

Same with any manufacturer really.
 
Merc won't consider contributions to the cost because it hasn't been maintained via MB main dealers.

Same with any manufacturer really.

Not so.

BMW recently contributed £300 towards an Aircon problem with my Dads 230k mile 528i that has not seen a BMW dealer for about a year now.

Admittedly, the problem was a continuation of a fault initially "fixed" by a BMW dealer, this itself was a good 18 months back!

Perhaps, he was very lucky? (I think so!)
 
I would have thought £2250 would have been closer, but iam not surprised the main dealers are being crushed in the current climate and are trying to get every penny they can.
 
Having stripped my beetle engine down and rebuilt it (and considering that is re easiest car imthe world to do it on) I can imagine what a hell of a job replacing the valves would be.

However you haven't really got much choice. It may only be worth 6 grand, but it's worth an awful lot less in it's current state.
 
One of my friends has a 2002-52 C230K SE auto and it recently developed a bad misfiring problem.

She is the 3rd owner and has put 50k of the 80k currently on it (we get car allowances which are a mixed blessing but its basically a company car), she's the 3rd owner and it hasn't had solely Mercedes main dealer servicing, mainly independant recently although through reputable garages, no corners cut in terms of cost it was mainly for quality of service.

So anyway, its misfiring badly, she took it to one garage and they decided it was an ignition coil issue which I suppose was logical because the symptoms were much the ame as on my misfiring Octavia RS from years ago, smoke, petrol smell and 1 cylinder not doing much.

£150 later and its still the same so it went to another garage.

they have told her its a known fault on these cars of this age and its carbon buildup on a/some valves and they will need replacing. the cost, an eye watering £3k+ (this is if they can't "burn" it off by hammering it stuck in second for a while or by using some sort of cleaner(hasten to add this is a well known local mercedes specialist so we're confident they're not just peeing in the wind to make money))..

So the questions...

1) Is £3k+ a reasonable charge for fairly major engine work on one of these?
2) Is anyone here aware of the problem?
3) How much is a whole new engine likely to be?
4) She's been told mercedes may pick up the tab for some of it but they have to spend £500 on diagnostics to prove the case then mercedes may make a percentage contribution to the repair, does that sound realistic? And given its 3rd owner and not main dealer serviced is that just good money after bad?

And any more comments welcome.. I don't know what to suggest to her.. they thing is worth no more than about £6.5k in working order so a 50% repair bill is a total shocker.

In full working order parkers says its worth £6k trade which I think sounds high, any opinions on that?

i`d tell her to run a few tanks of gas with a cleaner in, to see if that helps
i cant believe a car with only 80k would need a £3k rebuild
 
Merc won't consider contributions to the cost because it hasn't been maintained via MB main dealers.

Same with any manufacturer really.

BMW have been replacing rear floorpans on 99-01 3 Series Coupes regardless of mileage and regardless of service history at no cost to the customer.
 
That is a safety recall. Thats entirely different, mercedes wont contribute to this. There have been a few fairly fundamental recalls on the W220's over in the states. MB over here fails to acknowledge them completely, my dashboard being a perfect example of a known fault with *every* car, yet absolutely no assistance from merc.
 
[TW]Fox;13111389 said:
BMW have been replacing rear floorpans on 99-01 3 Series Coupes regardless of mileage and regardless of service history at no cost to the customer.

I can vouch for this as I'm picking mine up shortly which has just had this work done. I've not had the car for over 4 weeks now and apparently the work would have cost well over £4000 if I'd had to pay for it.

The car only cost me £2900. ;)
 
At that kind of money, I'd rather get another engine, Budget a grand for the engine, and £500 to have it fitted.You can then sell the old engine on ebay as spares (ie split the head etc) and recoupe some cash!
 
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