56k modem!

[WantoN]

Hey guys,
I'm having problems getting my 56k (don't ask) creative labs modem to connect to the internet via AOL dial up (I know, I know). When dialing to retrieve access numbers the modem dials out but hangs when connected and I'm told either that the modem timed out or that the network failed to respond correctly. I've installed the XP drivers for the modem and as far as I'm aware it's working correctly. Is there any way that I can ascertain if there is any problem with the modem. There are no conflicts in the hardware manager nor any sharing violations

However, when I use the AOL system information, the modem fails to respond. I also can't dial out using a normal dial-up connection set up in windows. Also the 1943 adapter, or whatever it is, seems to be configured correctly, but when I select repair connections, windows states it couldn't find TCP/IP settings for the connection.

Any help in resolving my connection issue would be most useful.

Ant

 

[BigBoy]

Whats the full name of the modem and any serial numbers that are on it? also is it internal or external?

You should be able to send a ping to the modem to make sure its working correctly

Click Start>Control Panel>Phone and Modem Options click the Modem Tab then click properties. Click the Diagnostic Tab and click the Query Modem button on that page. This will give the modem a Diagnostic ping to make sure its all working correctly. If any of the items on that list says Failed then there is a hardware problem.

Also do you have it pluged into an ADSL enabled line? are you using the correct port on the ADSL filter? Tryed it with and without the filter?

Sorry for the stupid questions but i had to ask.