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5700XT black screens

Jon3sy

Jon3sy

Jon3sy

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Joined
6 Aug 2009
Posts
69
Location
Stoke-Chess
So as title says i brought a 5700XT 1-2months
For the most part been a good card
every now and again get black screens i keep hearing sound for a while then stops and i have turn PC off from back or holding power down for ages
this stopped if i auto undervolt the card.

read online a fair few people having same problem..
Last 2-3 weeks i have some really bad days where i get it a lot AMD drivers crashing
black screens even i load up PC once goes past BIOS right to black screens
sometimes i keep getting black screens game crash then ill get BSOD

But then some days ill be lucky to even have 1 black screen error at all
even more weird last few days when i load up windows my sound drivers are not working and windows need repair for them to work D:

Using dual screens 1 is displayport and other is DVI to display port even if i used 1 screen using HDMI i still get black screen then AMD software crashes

If anyone can help would be amazing

*Edit things i have tired*
Using 1 screen using HDMI and Display port
Downgraded drivers to a older vision *tired 3 different visions* running newest 1 atm
Now running 2 PCI-E cables to card and not one
Brought a better cable
SFC /scannow Didn't find a problem
Turning most of AMD settings off like Anti lag/chill/boost/Image sharpening/enhanced sync

*Edit noticed my windows is just feeling weird sometimes when i shut down my PC takes ages to shutdown same with loading up.. then others near right away all drivers update/windows drivers and bios drivers NVME says its good health

Edit.
Seems be mostly working fine last few days if 1 crash a day today none
no idea why its stopped just all the things together/updating has stopped it maybe when reconnected to might of helped no idea :S
 
Last edited:
Temps all fine using msi rivatuner never go over 80c the goy core itself is around 60c and I did buy new cable not long ago but cheaper one from ocuk hmm I'm going back a driver now and touch wood
In bios I had no crashes at all so DDU now going older driver
 
Panos said:
Use latest drivers, disable enhanced sync. Do not use browser GPU acceleration or the Discord overlay in games.
If the issue persists, you need much better DP cable. Vega rated DP1.4 HBR3 costs around £10 and is great investment
Click to expand...
Going order one now but in mean time trying 1 display using HDMI weird thing just seems be so weird yesterday 2 crashes today can't go more like 30 mins with out black screens hmm might try fresh windows aswell


Superficial said:
This chap fixed it by switching HDCP off i the driver settings:

https://community.amd.com/thread/243684
Click to expand...
it made my screens come back on and game no crash but then it black screen again till i got a BSOD :'(
 
just tired with 1 screen using HDMI and still jsut got black screen but comes back on and AMD software has crashed... thinking just doing a reinstall of windows
 
Panos said:
Use also the 21.1.3 drivers and make sure before you install them to use DDU to stop windows from downloading their own driver.
Click to expand...

Done and was still crashing but now i used auto undervolt and its gone lower then it did using newer software and seems be doing better no crash so far D:
 
nashathedog said:
I'm running a single 3440x1440 monitor with a stock clock Powercolor 5700XT Red Devil & I've been getting random black screens ever since I bought it, I could go days or weeks without a black screen but last week it did a black screen & died permanently, When I tried to boot up I got nothing on screen, no spinning fans & no lighting up except for a red light on the pcb near where the monitor cables plug in, I still have an RX 480 Red Devil so I did all the checks like reseating the gpu, testing the power cables et cetera with both cards & the 480 was fine so I returned the 5700 to get it fixed under warranty.
Click to expand...

Feels like its getting worse to be honest went turn PC on today and bios screen windows loadings show but once get to login both screens go off.. had turn on and off a few times to get woeking and now keep getting crashing again only other thing i had repair a core windows file other day maybe just maybe a fresh install of windows might or i am using a PCI riser cable but was fine for a month or so very few if no crasheshmm. If not card is dying and i have no warranty from the looks of it since i waterblocked it a week or so after i had it:'( if 2 months old

MonkeyBasher said:
I had this exact same issue (black screen, audio, need to power cycle) with a much older AMD card and would get different periods of "OK" with much older drivers but it was never 100% and oddly I think was linked to specific game engines.
As they tasked the system more I assume the power needs of the card ramped up, fans came on and chips got hot and my system couldn't cope.
I assumed that different (older) drivers had different power management settings and were just more stable.
Whereas newer drivers push for every bit of performance and use more power.

I tracked the problem down to an old power supply that was working "fine" most of the time. Replaced it and updated drivers to latest ones and had no more problems.
Click to expand...

PSU is a few months old and was working fine with my AMD fury which was more power hungry then this this has black screened even on desktop when card is idle
 
EastCoastHandle said:
I haven't read every post here but what PSU are you using? And how many pcie cables are you using to power the card?
Click to expand...

Superflower 850w *not sure on model* but is under a year old and a single cable with 2 8pin's been running fine for a while just last week or so been getting worse now i just keep getting loads of warnings in event log display driver crashing with older and the newest driver
 
see yesterday was getting warnings loads.. first 30 mins.. black screens but once that all happened after playes games for 4 hours fine.. and so far today no black screens or nothing and been playinh tarkov few hours
 
Panos said:
a) You need 2 power cables from PSU to GPU
b) I do hope you aren't trying to run the 5700XT on riser at PCIe 4.0 yes? There are NO 4.0 RISERS YET!
You either remove the riser or FORCE pcie 3.0 on bios.
c) Do not use MSI AB as it doesn't support Adrenaline 2020 drivers. (to anything newer than 19.11.x)
Click to expand...


1. it ran for a month or so no problems since its only a 8pin/6pin but i have now gone single cable each
2. it runs both on 4/3 googled it a few times and others said no problem but i did test with 3.0 for a week or so and still same problems
3. didn't know that only use every now and again bit ill use AMD in software ones thanks
 
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