Soldato
- Joined
- 14 Apr 2014
- Posts
- 7,432
- Location
- Hampshire
Online is fine, it's just the customer service team you'd have to deal with if anything goes wrong. You'd speak to a call centre that's owned by a separate company, but employed by JL to sort out customer service. It's not handled by in store staff anymore (there used to be whole levels dedicated to customer service).