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6700XT random stutter

Skellz

Skellz

Skellz

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Joined
22 Feb 2009
Posts
217
Location
Tunbridge Wells
Just recently bought (from OCUK) a Sapphire Nitro+ 6700XT and have noticed a random stutter where the screen freezes for about half a second and the sound breaks. This seems to occur infrequently at the moment, maybe once every few hours. Not a major issue but when playing a game or watching something it's irritating.

I had to update my motherboards (MSI x570 Tomahawk) BIOS to the latest version to get the card to even register a signal to my monitor before it would work. It's running the latest AMD drivers as well and I've also tried updated my sound card (Soundblaster X G6) drivers and firmware.

Cant workout if maybe its unrelated to the GPU, its a GPU driver issue, maybe something's not quite plugged in all the way or got knocked or maybe the mobo BIOS update had an effect.

Any suggestions would be appreciated from the more knowledgeable folks here.
 
Whats the make and model of your psu? Could be on the edge of the power envelope.

Have you connected two separate power cables from the psu or used a daisy chained one?
 
use two power cables I had mine running on a daisy chain but every do often it would draw 220 watts

causing the odd crash
 
I would take your system back to a really basic software and hardware configuration, see if you can narrow down any piece of software/hardware that is causing the issue. For example, windows selective start-up (disable all non Windows background/start-up apps/services) would be a good start on the software side. For hardware, disconnect anything connected to the motherboard, bar the CPU, GPU, Memory and OS/backup hard drives. Disconnect sound cards, fan controllers, anything USB bar keyboard and mouse. Does it still happen with all that done? If no, reconnect things one by one until you find the problem. If you find a device to be causing the issue, check its firmware/driver stack is up to date. Just a few simple suggestions to get your started, good luck.
 
Marak said:
Whats the make and model of your psu? Could be on the edge of the power envelope.

Have you connected two separate power cables from the psu or used a daisy chained one?
Click to expand...

I'm using a Seasonic 850W Focus+ Gold, it's about 2-3 years old. Using two separate power cables, although i've noticed that this GPU has a 8pin + 6pin arrangement and my old VEGA 64 had a 8pin+8pin arrangement.
 
Skellz said:
So I gave Latencymon a try during a game session and it came back with the following:

Click to expand...

Can you run again and also post the driver section.

Even though directx is shown this isn't the issue. Something else in the system is triggering the system driver to hang resulting in spikes.

In the past when I experienced this issue it turned out to be my SSD 50gb that I was using as a cache drive to speed up an hard drive.

I would start also updating any possible system drivers audio, main board etc network
 
I have run the test again with a mix of a couple of different games and some video streaming and there was an instance where I got stutter during this test. Today I also updated all my motherboard chipset drivers and so now the mobo, graphics and audio are all up to date.


instagram downloader high quality
 
Tried removing things running in background that might be interfering?

Is ur mouse at 1000 poll rate, tried turning it to 500 or 250? I had issues with stutter in gta 5 cos of that or the logitech g software for my g400s. As turning it off fixed that, strange one tho but yea it heavily affected gta 5.

Check ur monitor refresh rate is set ok, also if u have a monitor driver installed i once had issues with flickering with my aoc monitors driver so i went to generic pnp monitor driver by ms and it was better.

Do you have any of them ssds with magic speed things u can turn on in samsung software or whatever drive u have? If so try turning them features off.
 
Last edited:
Skellz said:
I have run the test again with a mix of a couple of different games and some video streaming and there was an instance where I got stutter during this test. Today I also updated all my motherboard chipset drivers and so now the mobo, graphics and audio are all up to date.


instagram downloader high quality
Click to expand...

The highest spike is from the network. I would maybe try running the default Windows driver or see if you haven't checked for a new driver or even roll back the driver.
 
anything in ur admin sys logs and maybe post a dxdiag report as it might tell us something there in the errors section at the bottom.
 
SkeeterUK said:
Tried removing things running in background that might be interfering?

Is ur mouse at 1000 poll rate, tried turning it to 500 or 250? I had issues with stutter in gta 5 cos of that or the logitech g software for my g400s. As turning it off fixed that, strange one tho but yea it heavily affected gta 5.

Check ur monitor refresh rate is set ok, also if u have a monitor driver installed i once had issues with flickering with my aoc monitors driver so i went to generic pnp monitor driver by ms and it was better.

Do you have any of them ssds with magic speed things u can turn on in samsung software or whatever drive u have? If so try turning them features off.
Click to expand...

I will give those a go, I have a Logitech G603 and it's currently set to 1000 so that may help.

I dont generally touch the speed of the SSDs so those should be set to default. Will give the monitor a check as well but its set to run at 144hz in freesync.
 
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