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7920X CPU going into safe mode

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Joined
26 Jan 2010
Posts
1,908
PC going in to safe mode all the time

bought 2 new motherboards, both motherboards are new 100%, yet exactly the same situation when CPU is installed, it goes into safe mode.

2 new SSD's

Double checked GPU and 32gb Memory on my X99 system works perfect

Built PC on a cardbox box, as soon a PC is started up it goes in to safe mode all the time

all the components installed in my X99 system and works perfectly

I have checked everything.

Is it possible that a CPU can go faulty?

NO overclocking done, totally confused
 
Are the bios's up to date on these boards? and when you say safe mode do you mean in windows safe mode?
yes windows safe mode

was using pc for 3 weeks no issues

suddenly constant safe mode issues on 2 new motherboards

so will make a claim on home contents covers as accidental damage, would have gone for a i9 9900k but i have 2 X299 motherboards

Ive done everything, and it points to a faulty cpu, but i cant imagine why a cpu would go faulty

I did oc the cpu to 4.5ghz, didnt touch voltage, but thats not a reason to get a cpu faulty
 
I can't see how a faulty cpu would put it into windows safe mode.

I would start by testing everything. Ram, all storage, gpu, fresh install of windows

honestly i have checked every crucial component, ram, m.2, works perfect on my x99 set up

checked gpu, works perfect on my x99 system

ssd again perfect

bought 2 motherboards each having the exact same fault, windows on safe mode fresh install, black dots all over the screen

even built the pc with nothing connected other than the m.2 mobo gpu and ram, x299 jumps into safe mode immediately, also i get a message on my asus x299 board around a failed overclock

anyways i had to take the jump and get a new x299 cpu , will no for sure.
 
If its only 3 weeks old, RMA it, your home insurance won't usually cover this and even if you did claim, you'd end up paying an excess + get loadings on all insurances for the next x years that ask about claims. Also windows safe mode is most likely a windows issue, run a memory test, same with CPU and then reinstall windows.
cannot rma it because its a oem chip, cannot return as paypal rejected my claim as i didn't inform them immediate

thats why ive gone for a retail chip

an i9 degrading just coz i went to 4.0 without a voltage increase shouldnt destroy the chip right.......
 
If its only 3 weeks old, RMA it, your home insurance won't usually cover this and even if you did claim, you'd end up paying an excess + get loadings on all insurances for the next x years that ask about claims. Also windows safe mode is most likely a windows issue, run a memory test, same with CPU and then reinstall windows.
yes you are right, theres a £100 excess and the damaged chip is classed a accidental damage by myself, if i claim that will increase my contents premiums, intel wont honour rma on oem's

damn thats a a lot of cash down the drain

I will search for a trust worthy person on OCUK so some one can check the chip for me as a favour? i will include paid return postage
 
thats a load of crap.

paypal give you 65days, and oem CPU's hold 1 or 2 year warranty
what shop did you buy from or was it ebay?

hi

Paypal refused my not as described claim in 4 hours, only had the CPU for exactly 3 weeks and 11 days, CPU used for 2 weeks at most,seller does not respond either, i thought there was a 180 day protection policy but they said thats for non delivery

what a waste of 700 quid,

I looked at the OEM warranty on intel and it states they dont look after oem chips

Was so angry I bought a retail chip from ocuk for £900 on my credit card so now ive got credit card protection and retail protection

i will never buy electronics from ebay/paypal anymore
 
Maybe a long shot but what os are you using? Windows 10?

Have you done a os re install since the issue started?

Could always try this.

Hold the windows key and press R, when the run box comes up type msconfig and make sure the safe boot option is not ticked under the boot tab otherwise the pc will boot in safe mode each time. Once ticked removed reboot the pc

yes did that, not ticked on safe mode boot
 
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