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7970 Issue

Is it at stock? If it's failing at stock then there's something wrong with it.

What are you running? Put it back to stock settings if not and do a loop of Heaven.

3DM11 just isn't very intense and as such very good as a stress tester. I can put all manners of dodgy overclocks through 3DM11.
 
Xfire Result,

2a9yxsp.png


Looks normal so far. Il try looping.
 
The results seem about right, but that this one card whether in Xfire or alone causes crashes =/ OCUK already rejected the card once, I could go switch it back with my good card from my friend and get him to deal with his only troublesome card. But he is worse than me when it comes to troubleshooting ( and im crap) so one of us will have to find a solution I guess lol.
 
As above, looks fine for a stock 7970. What is actually happening when it crashes? Any error? Does it crash only in Heaven or games as well?
 
^as rusty said, is it a hang, BSOD, driver crash, CTD etc...?

If you can force it to crash you have grounds to return it and request the tech's try your method of forcing a crash.
 
It crashes in Games at Idle and in 3dmark11. The system basically freezes including the display with the only way to switch it of on the power button and then boot it back up.


My 'Good 7970' got a similar result about 10% higher. My 'Good 7970' has 2 8-pin power connectors, which in itself replaced a bad one which had 1 8-pin and 1 6-pin which is also what my 'bad one' has.
 
The system will crash in my System (in my spec ) but also in my friends i5 2500k system in the same fashion. The strange thing is though its hard to reproduce it will happen in different places at different times.

EDIT: Meant different places not in different ways.


and thanks for the help so far guys, really appreciate it.
 
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Also last few times I have noticed it crashes when 3dmark11 or heaven has finished benchmarking or looping and when the system is returning to the desktop.
 
Rusty0611 said:
So it just freezes on whatever is currently being displayed on screen? Any picture distortions?
Click to expand...

No picture distortion. Just freezed on what was displayed. Also mouse/keyboard unresponsive (e.g can't change caps lock posistion) System fans still go and USB ports are still being powered as all things still lit up. GPU fans still go around. It could just be a display freeze but surely keyboard/mouse would still be responsive for instance caps lock posistion should be changable.

I could try remoteing in on the next system crash.
 
kitkat9933 said:
No picture distortion. Just freezed on what was displayed. Also mouse/keyboard unresponsive (e.g can't change caps lock posistion) System fans still go and USB ports are still being powered as all things still lit up. GPU fans still go around. It could just be a display freeze but surely keyboard/mouse would still be responsive for instance caps lock posistion should be changable.

I could try remoteing in on the next system crash.
Click to expand...
 
Just noticed everytime I load up GPU-Z after a bench result to check results thats causing system to crash.

Just checked can't remote in either when it crashes.
 
Also realised everytime I have had a system crash, I have had GPU-Z running or as I open it. But if I open GPU-Z without any things open its fine, it seems to be when it switches from a game or benchmarker programer back to gpu-z the system crashes. But its funny as its only with this 1 card!
 
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Can you check the windows event viewer, it should at least tell us that the system crash was related to the GPU.

Under windows logs>system
 
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