Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.
What does that stupid button at the back do?
- An add-on device on the back of R7970 Lightning (Behind GPU) for the overclocking stability
- Provide 88% higher power capacity and eliminate power noise (ripple)
Why did you return the WF 7970?
OMGwhat to do
Been looking at these all lastnight but couldn't justify £450 each but at the new price the discount will go towards EK waterblocks
Hmm to try crossfire or not.....
Ah ok
If you pre order now (stock due Monday according to OCUK), you'll be debited now and card shipped when it arrives.
MSI have an RMA base in Holland IIRC, and I believe you can RMA straight back to the retailer for the whole 3yrs, an agreement between MSI and retailers, but double check in the customer service section![]()
Have my pre-order all accepted for £379.99![]()
Yeh I'm getting confusing messages about warranty support whether its retailers or manufacturer. I personally sent an email to ocuk asking about MSI a while ago (when i considered the lightning at £450) and was told first year with ocuk remaining with MSI direct.
Also I'll add, i saw the 7970WF 'stock due 23 May' on the 23rd and not only did the stock not come, the listing has been removed from the page...
MSI have an RMA base in Holland IIRC, and I believe you can RMA straight back to the retailer for the whole 3yrs, an agreement between MSI and retailers, but double check in the customer service section![]()
Yeh I'm getting confusing messages about warranty support whether its retailers or manufacturer. I personally sent an email to ocuk asking about MSI a while ago (when i considered the lightning at £450) and was told first year with ocuk remaining with MSI direct.
I think you can choose either option for RMA with MSI, there's a thread on warranties in the first pages of this subsection of the forum, have a read, it details MSI's RMA.
We offer a three year warranty, the terms provided to our major resellers provide special terms in exchange for their agreement to handle the full three years of that warranty. This is a new arrangement made at the time that we extended our warranty from two to three years. The terms of our RMA provide a maximum 14 day turnaround for resellers (typically half that) from the day they ship the fault card out to the day that they receive the replacement.
The simple answer why we operate the RMA system like this is that the reseller will test the board and return them in batches. We can then replace the product and get the replacement back to the end user much faster than having to receive, test and dispatch multiple RMA's from multiple different people. in general, this method provides much better service as it allows us to keep turnaround times to a minimum, it also allows the reseller more freedom to handle the RMA by their own methods.
I hope this helps
Just to clarify another point as well, if your read our support page carefully which is linked to in the OP of this thread you will see we clearly state:-
1. After the product is 28 days old you can either RMA with ourselves or the manufacturer.
To clarify this means you can either RMA back to ourselves or the manufacturer, the choice is yours.
So for instance it makes sense to RMA back to us, if the manufacturer does not have for say instance a UK RMA support facility, for example Sapphire. So with Sapphire you'd RMA the product with OcUK in the 2yr period, we will honour the warranty for the full 2yr period, or in the case of Asus 3yr etc. As we understand some manufacturers are not so easy to deal with and here at OcUK we want to ensure you get truly the best service and support.
However in some circumstances the manufacturer can offer a better service and quicker turn around time, for example KFA2, Gigabyte, Hard drive manufacturers and EVGA are famous for top level customer service and RMA support with quick turn around times. With these manufacturers we'd recommend you deal with them, simply as they can support and turn the product around quicker giving better service. Though again of course if the customer wishes we will deal with the product ourselves for them. What I would insist though is with printers, laptops and monitors after 28 days it is very advisable to deal with the manufacturer because many of them are actually on-site warranties which are the best and obviously like all other Etailors OcUK does not offer on-site warranties.
So just to clarify, after 28 days the choice is yours, you can deal with the manufacturer or OcUK, we will be happy to assist and do the best we can to offer the best service and attempt to get ourselves regarded as the best online etailor when it comes to RMA service.
Please remember though warranties, don't cover an end-user physically damaging a product due to in proper installation etc. or wear and tear, or in some cases modification. For example EVGA are fine with heatsinks being removed from VGA cards, as long as no damage is caused and they are re-fitted correctly if the card needs to be RMA'd, wheras other manufacturers removing the cooler voids warranty.
I tried twice to place an order with the same Halifax debit card through ocuk payment system and paypal neither went through. HSBC debit card was fine. Pre-ordered. Will believe it however, when i see it...