83 Reallocated Sectors

[Berserker]

I got a new laptop a month ago and just noticed 83 reallocated sectors and 1 g-sense error.

Should I be worried about the reallocated sectors? I would normally consider that a pre-failure warning, but that's in a much older hard disk, so would this be cause for enquiring of a warranty repair?

As for the G-Sense error, the only thing I can think of was the laptop snapping shut when I tried to open it - otherwise I've been very careful (as I usually am). I have no evidence the two are related and no way to tell due to having Windows Update issues and doing a restore.

Any advice welcome.

PS - The disk is a Seagate Momentus 5400.6.

 

[Berserker]

Was directed to download Acronis ADR, so I did. Here's the results...

Monitoring: S.M.A.R.T.

Power on time: 24 day(s)

Disk health: 30%
Health of the disk is below the warning level at 70. Decreasing disk health may be an indicator of imminent disk failure. Review the S.M.A.R.T. attributes and/or monitoring script messages to determine cause of the problem. <a href="1">Get help online</a>.

Disk temperature: 30 °C.

Read Error Rate,86831806,115,6,OK
Spin-Up Time,0,99,0,OK
Start/Stop Count,79,100,20,OK
Reallocated Sectors Count,83,96,36,Critical
Seek Error Rate,7404160,69,30,OK
Power-On Hours (POH),590,100,0,OK
Spin Retry Count,0,100,97,OK
Power Cycle Count,78,100,20,OK
End-to-End error,0,100,99,OK
Reported Uncorrectable Errors,0,100,0,OK
Command Timeout,5,100,0,OK
High Fly Writes,0,100,0,OK
Airflow Temperature,555155486,70,45,OK
G-sense error rate,1,100,0,OK
Power-off Retract Count,19,100,0,OK
Load/Unload Cycle Count,1730,100,0,OK
Temperature,2147483647,30,0,OK
Hardware ECC Recovered,86831806,58,0,OK
Current Pending Sector Count,0,100,0,OK
Uncorrectable Sector Count,0,100,0,OK
UltraDMA CRC Error Count,0,200,0,OK
Free Fall Protection,0,100,0,OK

Critical? Whoa!

Didn't think it was that bad! I've never used ADR before so don't know if that's being alarmist (given that there are no bad sectors left after the reallocation), or telling me to phone for an RMA at once. Anyone got any experience please?

 

[Aod]

reallocated sectors like that suggests to me that the drive's had a head-crash and has had to remap some sectors - i'd look into replacing it as soon as possible.

 

[!n$oMniA]

This happened to me on a Seagate Momentus 5400.3 and it was kaput within the week. I'd backup instantly and get onto your laptop company if only a month old.

 

[Berserker]

It's gone back today.

The supplier doesn't have a fault code for broken hard disk (no joking - I saw the entire list) so god knows what's going to happen next or even if they'll accept it as faulty (given it doesn't show up if you just use chkdsk). I just hope it comes back in at least as good nick as I sent it - the last laptop I sent off for RMA was never seen again.

Thanks all - fingers crossed.