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9070 XT - 2x HDMI high refresh displays (144 and 120 Hz) not working

Can anybody clarify if you can run HDMI at full bandwidth if you have two HDMI connected displays but only use one at a time?

+1 to this question
tbh it would be helpful if we could have the whole limitations clarified
what is the max it can do on just hte one hdmi? how much bandwidth/restrictions actually is there when using 2 hdmi?
and as you say can we have two on hdmi but switch between without the limitation being an issue or if not what would the limitation be here [this would be usefull in a situation where you could have 2 vastly different screens and only use one of them at a
time but for different tasks, maybe a higher res lower refresh and vice versa or whatever
some idea of what our actual limitations are would be really handy
on top of only finding out these limitations even exist after buying the cards which is bad enough we also seem to be in a situation where we have no idea what our limits are
and the only way to find out it seems is to spend lots of money on a screen, hope for the best.
i absolutely deffo would have bought a different card had I known that it had hidden limitations before hand.
I probably sound a lot more annoyed than I actually am its just frustrating having an unexpected issue that should have been made known and to add to it we still dont actually know what the limitation is which
has seriously made making decisions on what to buy for the setup considerably more frustrating lol
really surprised this hasnt been mentioned more online and sapphire dont seem to have put out any kind of info whatsoever which is well less than helpfull lol
 
This is interesting as I've posted in monitors about my problems with my 4090 FE having major bother trying to use 3 displays 1 C4 oled in HDMI 2160p @ 144hz and 1 Aw3225QF 2160p @ 240hz and 1 Samsung G9 oled 1440 @ 240hz connected to display port. Won't work at full native. Ended up having to plug the g9 into my IGPU on motherboard and was thinking of picking up a pulse in future for another build. Will it work on this?
 
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So, one of the problems that I have been trying to get to the bottom off is why Windows was sometimes "glitching" graphically.
On occasion there are graphical pauses and mouse input pauses. there are a bunch of different symptoms that can happen in different combinations.

Anyway, I feel like it is in some way related to the GPU.

The pattern that I have noticed is that it tends to happen after I have turned off the projector (Connected via HDMI).
I have sometimes "fixed the glitch" by turning the projector back on!!

I'm wondering what the next steps might be to resolve this?
 
One more thing that I noticed last night...
In a fresh windows build (on a spare partition) the Adrenalin software was showing the GPU bus as Gen2 x16!!!
Mobo is x870e so does Gen5.

Gen2 is particularly interesting as I noticed the same thing a while ago through CPU-Z (link speed) so I have the slot set to Gen5 instead of Auto already....
Very strange.
Could be GPU or could be Mobo....
 
I ended up in this thread while trying to figure out if my hardware glitches were connected to my new Saphire Pulse 9070 XT. I have two 4k displays connected, one only supports 60hz on hdmi and the other 144hz over DP.
First I noticed desktop freezes every few seconds. I was going through all kinds of troubleshooting steps, suspecting my hard disk, because after installing a backup from the week before, I then got boot errors relating to BCD not being found on every first cold boot.

But after cleaning Nvidia drivers, switching disks, updating UEFI and installing a fresh Windows version (I noticed I hadn't received 24h2 yet because of a compatibility hold), I noticed that the freezes would only show up whenevery the Adrenalin software was running.
Since i uninstalled it, the freezes have not appeared again. I will wait a while and try again in the future, hoping they fix the issue.
 
Thanks @Niels That really helps for me. I will try the same as I have been keeping adrenaline open to monitor framerate fluctuations.

However, I have a week update myself!
Earlier in the weekend I was experiencing massive amounts of glitching. This was after making the following changes:
-updating X870e tomahawk BIOS to A6 (to get rid of the PCIe_1 setting to Gen2 x16 for a known bug)
-adding an extra USB3 and USB2 to the onboard headers
-reseating the GPU and it's output connections (to get access to USB headers)

Thats all I did.
Then with adrenaline open there were massive glitches. VR would no longer work (circa 10 FPS), windows stutter every 2 seconds, or 2:20....
....Unless I powered on my 3rd screen!!! Then everything was fine - even with Adrenaline open.
I was able to create the problem by turning off the HDMI screen (a projector) and "fix" the issue by turning it back on!!!


I wonder if others can test to see if turning off a configured HDMI monitor causes an issue? Or maybe leaving adrenaline open?
 
il have a mess about later and see if i can trigger something similar
my last stand just arrived so as of ten minutes ago i now have a pairo f the 34 wide [3440x1440p 165hz over display port] and a pair of 27s in portrait mode over hdmi which is limited to 144hz [thats a limitation of the monitors i believe they only do 144 over hdmi and 165 over dp] these are 2560x1440p so i will see if i can recreat what you are experiencing
so far for me so good though Im guessing only being at 1440 not 4k is working in my favor here though lol
 
So just my own update on this issue.

I did not replicate the behaviour where Adrenalin causes the glitches.
but I can still cause the issue when I power on/off the HDMI-1 connected projector.


@AMD_Vik
What's the best way to get this properly looked at?
I've a ticket open with Sapphire (but we all know the vendors can take time to get the right people to look at a problem).
Should this issue stay with Sapphire, or should AMD be looking into this do you think?


The issue has some weirdness to it.
To summarise....
I'd say there are 2 states.
1. issue is happening
2. issue is not happening

When the issue is happening, the symptom is that the pauses/glitches happen when the HDMI-1 projector is turned off.
When the issue is happening, the symptom goes away when the projector is turned on.
When the issue is happening, the symptom can be toggled "at will" by turning the projector off/on/off/etc

To make the issue go away, (so that the symptoms dont appear when the projector is in the off state), sometimes a restart/shutdown/power off can help - but not always!
The only consistent action that has made the issue stop is time. e.g. power off and the next day it is "fixed"

This means that I can't use the projector without allowing for an "overnight cooldown" of the GPU.

Other than the above, I am happy with the GPU. I don't really want to have to look for an alternative.
 
One more thing that I noticed last night...
In a fresh windows build (on a spare partition) the Adrenalin software was showing the GPU bus as Gen2 x16!!!
Mobo is x870e so does Gen5.

Gen2 is particularly interesting as I noticed the same thing a while ago through CPU-Z (link speed) so I have the slot set to Gen5 instead of Auto already....
I think its normal GPU downclocks PCIe speed when idle
Check what it reports when in game
 
i cant seem to replicate this issue by turning the hdmi connected screens on and off
however i now have another [mildly annoying rather than anything else] issue
so if I have youtube open on the main top screen when a video ends and its still on full screen my mouse pointer appears to work in reverse until i hit escape and exit full screen, no matter which screen my mouse pointer was originally on it moves to the yt screen and basically does the opposite of what i command it to do with the mouse, i move my mouse upwards the pointer goes downwards , which is more of a mild annoyance and a small source of mild amusement as it takes me a few seconds every time to realise ahhhhh its doing that again
no idea if its related but it has somewhat made me l augh a few times in the last day or two
 
I think its normal GPU downclocks PCIe speed when idle
Check what it reports when in game
Thanks.

It's not normal and does happen during load. Previously I wasnt sure if it was GPU or motherboard causing this but, It appears to have been fixed in a recent BIOS update for my motherboard. There were many complaints on this issue but aimed at the PCIe lanes from CPU going to M2_1 (the PCIe_1 also is direct to CPU). Both complaints appear to have been fixed now - but I am still monitoring.
 
So just my own update on this issue.

I did not replicate the behaviour where Adrenalin causes the glitches.
but I can still cause the issue when I power on/off the HDMI-1 connected projector.


@AMD_Vik
What's the best way to get this properly looked at?
I've a ticket open with Sapphire (but we all know the vendors can take time to get the right people to look at a problem).
Should this issue stay with Sapphire, or should AMD be looking into this do you think?


The issue has some weirdness to it.
To summarise....
I'd say there are 2 states.
1. issue is happening
2. issue is not happening

When the issue is happening, the symptom is that the pauses/glitches happen when the HDMI-1 projector is turned off.
When the issue is happening, the symptom goes away when the projector is turned on.
When the issue is happening, the symptom can be toggled "at will" by turning the projector off/on/off/etc

To make the issue go away, (so that the symptoms dont appear when the projector is in the off state), sometimes a restart/shutdown/power off can help - but not always!
The only consistent action that has made the issue stop is time. e.g. power off and the next day it is "fixed"

This means that I can't use the projector without allowing for an "overnight cooldown" of the GPU.

Other than the above, I am happy with the GPU. I don't really want to have to look for an alternative.
If it isn't specific to dual-HDMI throughput I think we should look at this, provided we can get our hands on the exact same model projector.
Can you give me a summary of the issue? Are you getting display hitches on adjacent displays when the connected projector is switched off?
Is repro contingent on a specific workflow or use case?
Can we get your display models, and OS build number.
 
@AMD_Vik Apologies for the info dump, but I figure this will get forwarded on somewhere so it's best to be as complete as possible...?
Also, I can't attach an image so I have linked one that shows the outputs on the card. So we are on the same page, I refer to the ports from left to right as:
DP-1, DP-2, HDMI-1, HDMI-2

Slot-Panel-300x145.jpg


Environment:
==========
Edition Windows 10 Pro
Version 22H2
Installed on ‎21/‎02/‎2025
OS build 19045.5487
Experience Windows Feature Experience Pack 1000.19061.1000.0
Driver Version: 25.10.01.09-250425a-415182C-AMD-Software-Adrenalin-Edition
AMD Windows Driver Version: 32.0.21001.9024
CPU: 9800x3d
Mobo: MSI MAG Tomahawk x870e (A6 BIOS)
GPU1: Sapphire Nitro+ RX9070xt (BIOS Version 023.008.000.068)
Primary display (windows monitor 1): Dell/Alienware AW3420DW (Running 3440x1440 @120Hz) connected to DP-1 (see pic)
secondary display (windows monitor 3): BenQ XL2410T (running 1920x1080 @60Hz) connected to APU/Integrated/onboard HDMI (monitor only supports 120Hz over DVI and connecting to the GPU may reduce bandwidth on other outputs)
Tertiary display (windows monitor 2): Epson LS1100 4K 120Hz projector. Running a custom resolution from Adrenalin of 3440x1440 @120Hz
extra display (Not visible in windows display properties): Valve Index @ 144Hz

My primary monitor has a refresh rate output onscreen that I can see in realtime.

Summary of issues/symptoms:
======================
1. "visual glitches"
This is the main issue that I can't live with.
The glitches can be different symptoms but I feel like they are the same root cause. the seem to start under the same scenario but I never know which of the symptoms will manifest.
a.) display pauses momentarily. This tends to follow 1 of 2 possible time cycles. either: every 2mins 20 seconds the screen will pause (maybe a couple of times) for a period of about 2 seconds. Also, the screen might go completely black as part of the glitch. Or the frequency is every few seconds (maybe 3 or 4 seconds) for a period of something like 1 second or maybe less. During this time, audio is not effected and the mouse sometimes resets to the center of the primary monitor. Although I note, Windows does seem to track the mouse movement while glitching so that the mouse may appear frozen but jump to the current location once "free". This glitch effects both main screens simultaneously.
b.) VR display errors
Tied to the glitching issue, as in it happens under the same circumstances, but has a very different symptom...The symptom here is that launching steamVR starts fine but withing a short time the performance graph becomes full of purple (display error) occurrences - not just an odd spike.
This makes the framerate drop to sub 10FPS. It can happen just inside the "home space" after launching. I haven't left it more than 30 seconds to see if it corrects itself.
c.) Primary display blanks out and Windows hangs.
This is a weird one that I've seen a couple of times in the last few days... I've not seen it happen while I am at the PC, it is only when I come back to it after a prolonged period. No windows commands work and the PC needs to be reset.
Gut feeling is that it is another symptom of the problem being triggered. i.e. if the problem isn't corrected, after some time this symptom may happen.

2. VRR or Freesync inconsistency
I've noted that currently, with VRR enabled on the primary monitor (which supports it) fullscreen youtube videos are locked at 120Hz whereas a few days ago they would fluctuate depending on the content.

3. trouble setting custom resolutions
Maybe this is not an issue, but when setting a custom resolution for the projector the default pixel clock that the projector supports at 4k appears as invalid. (red !)
So using Adrenalin, if I look at the display specs it shows me a pixel clock of 1188000. When I go to create a resolution, it defaults to that value but shows it as invalid. weird right?
Only way I can create a resolution is to change the timing standard to something that lowers the pixel clock.
Having said that, when I go in there today I notice something that could be interesting...
- it is showing the invalid (red !) on pixel clock for 2 previously created custom resolutions.
-The pixel format and colour depth are less than they were a week ago! pretty sure it used to be 10Bit ycbcr 4:4:4. Now it is 8Bit 4:2:0

I'm wondering if there is some relationship between the custom resolution and the glitches...?


Controlling the Glitch issue: (usecase/workflow)
==================================
When I start the PC I get 2 screens wake from standby and funtion normally. this is fine, and I can even use VR connected to DP-2 with no issues.
There are times when I choose to use the projector and turn it on only when required. This also works fine (although I wonder about the custom resolution as mentioned above)
But as soon as I power off the projector after I have finished using it, the problem starts. Any of the glitch symptoms are likely to happen from this point.
If I turn the projector back on, the symptoms go away.... until I turn it off again!
Sometimes restarting the PC will put things back to a normal state of things working fine without the projector running, but not always.
The most consistant "fix" has been to shutdown the PC for a long period (a day, or overnight). It's hard to say how long is needed to be sure it will fix itself.



Please let me know if there is other detail required or anything I should try.
 
@AMD_Vik Apologies for the info dump, but I figure this will get forwarded on somewhere so it's best to be as complete as possible...?
Also, I can't attach an image so I have linked one that shows the outputs on the card. So we are on the same page, I refer to the ports from left to right as:
DP-1, DP-2, HDMI-1, HDMI-2

Slot-Panel-300x145.jpg


Environment:
==========
Edition Windows 10 Pro
Version 22H2
Installed on ‎21/‎02/‎2025
OS build 19045.5487
Experience Windows Feature Experience Pack 1000.19061.1000.0
Driver Version: 25.10.01.09-250425a-415182C-AMD-Software-Adrenalin-Edition
AMD Windows Driver Version: 32.0.21001.9024
CPU: 9800x3d
Mobo: MSI MAG Tomahawk x870e (A6 BIOS)
GPU1: Sapphire Nitro+ RX9070xt (BIOS Version 023.008.000.068)
Primary display (windows monitor 1): Dell/Alienware AW3420DW (Running 3440x1440 @120Hz) connected to DP-1 (see pic)
secondary display (windows monitor 3): BenQ XL2410T (running 1920x1080 @60Hz) connected to APU/Integrated/onboard HDMI (monitor only supports 120Hz over DVI and connecting to the GPU may reduce bandwidth on other outputs)
Tertiary display (windows monitor 2): Epson LS1100 4K 120Hz projector. Running a custom resolution from Adrenalin of 3440x1440 @120Hz
extra display (Not visible in windows display properties): Valve Index @ 144Hz

My primary monitor has a refresh rate output onscreen that I can see in realtime.

Summary of issues/symptoms:
======================
1. "visual glitches"
This is the main issue that I can't live with.
The glitches can be different symptoms but I feel like they are the same root cause. the seem to start under the same scenario but I never know which of the symptoms will manifest.
a.) display pauses momentarily. This tends to follow 1 of 2 possible time cycles. either: every 2mins 20 seconds the screen will pause (maybe a couple of times) for a period of about 2 seconds. Also, the screen might go completely black as part of the glitch. Or the frequency is every few seconds (maybe 3 or 4 seconds) for a period of something like 1 second or maybe less. During this time, audio is not effected and the mouse sometimes resets to the center of the primary monitor. Although I note, Windows does seem to track the mouse movement while glitching so that the mouse may appear frozen but jump to the current location once "free". This glitch effects both main screens simultaneously.
b.) VR display errors
Tied to the glitching issue, as in it happens under the same circumstances, but has a very different symptom...The symptom here is that launching steamVR starts fine but withing a short time the performance graph becomes full of purple (display error) occurrences - not just an odd spike.
This makes the framerate drop to sub 10FPS. It can happen just inside the "home space" after launching. I haven't left it more than 30 seconds to see if it corrects itself.
c.) Primary display blanks out and Windows hangs.
This is a weird one that I've seen a couple of times in the last few days... I've not seen it happen while I am at the PC, it is only when I come back to it after a prolonged period. No windows commands work and the PC needs to be reset.
Gut feeling is that it is another symptom of the problem being triggered. i.e. if the problem isn't corrected, after some time this symptom may happen.

2. VRR or Freesync inconsistency
I've noted that currently, with VRR enabled on the primary monitor (which supports it) fullscreen youtube videos are locked at 120Hz whereas a few days ago they would fluctuate depending on the content.

3. trouble setting custom resolutions
Maybe this is not an issue, but when setting a custom resolution for the projector the default pixel clock that the projector supports at 4k appears as invalid. (red !)
So using Adrenalin, if I look at the display specs it shows me a pixel clock of 1188000. When I go to create a resolution, it defaults to that value but shows it as invalid. weird right?
Only way I can create a resolution is to change the timing standard to something that lowers the pixel clock.
Having said that, when I go in there today I notice something that could be interesting...
- it is showing the invalid (red !) on pixel clock for 2 previously created custom resolutions.
-The pixel format and colour depth are less than they were a week ago! pretty sure it used to be 10Bit ycbcr 4:4:4. Now it is 8Bit 4:2:0

I'm wondering if there is some relationship between the custom resolution and the glitches...?


Controlling the Glitch issue: (usecase/workflow)
==================================
When I start the PC I get 2 screens wake from standby and funtion normally. this is fine, and I can even use VR connected to DP-2 with no issues.
There are times when I choose to use the projector and turn it on only when required. This also works fine (although I wonder about the custom resolution as mentioned above)
But as soon as I power off the projector after I have finished using it, the problem starts. Any of the glitch symptoms are likely to happen from this point.
If I turn the projector back on, the symptoms go away.... until I turn it off again!
Sometimes restarting the PC will put things back to a normal state of things working fine without the projector running, but not always.
The most consistant "fix" has been to shutdown the PC for a long period (a day, or overnight). It's hard to say how long is needed to be sure it will fix itself.



Please let me know if there is other detail required or anything I should try.
For whatever its worth, I think you're fine to connect the secondary display and projector directly to the CPU. Secondary display bandwith is low enough to not cause issues. I'm curious to see if the issues persist under such a configuration?
 
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We're working to stabilise dual HDMI usage, though due to a HW limitation, this connectivity will not provide the best experience; the second HDMI will have its resolution reduced below pixel clock of 600 MHz (ex. 4K60 444 / 4K120 420 max resolution).

We've identified a bit of a limitation on the dongle side; the most reliable maximum resolution that it can achieve is limited to 6G 4 lanes (anything above will result in black screen), which means that 4K120 444 will not be achievable in this configuration. Would recommend to use verified DP to HDMI 2.1 (PCON) dongles to achieve the largest range of gaming resolutions including 4K120 444. One of example is the Club3D CAC-1335
I bought a Club 3D CAC-1088 and it helps. More variations of refresh rate, color depth and pixel format are available. However, I have yet to have a combination without compromise - I believe due to the way the Sapphire Pulse was created, which is a shame.

Turns out the Cable Matters 102101-GRY was rubbish.
 
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For whatever its worth, I think you're fine to connect the secondary display and projector directly to the CPU. Secondary display bandwith is low enough to not cause issues. I'm curious to see if the issues persist under such a configuration?
I'll give that another go. I've probably learnt a bit since I last tried!
But from memory, I couldnt get the full 120Hz on HDMI-1 when I had HDMI-2 connected. (I suppose I could also swap the connections as the 2nd monitor only needs 60hz)

Incidentally, 2 issues described above have gone away today.
-VRR seems to be working normally at the moment (No changes made)
-the projector config is back to 10bit 4:4:4 (again no changes made)
There is some inconsistent behavior happening, for sure!
 
I bought a Club 3D CAC-1088 and it helps. More variations of refresh rate, color depth and pixel format are available. However, I have yet to have a combination without compromise - I believe due to the way the Sapphire Pulse was created, which is a shame.

Turns out the Cable Matters 102101-GRY was rubbish.
I'm starting to wonder about USB4 to HDMI2.1 as an option...

Anyone have thoughts about that? I'd like to be able to game at 4k 120Hz so I guess it would be a hybrid solution if connected to the motherboard USB4. would this introduce latency?
 
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