A "3" mobile internet quandry..

-westy-

-westy-

-westy-

Soldato
Joined
7 Nov 2002
Posts
12,606
Location
Snorbans, UK
Hi,

Back in December, my girlfriend wanted to get hold of one of those mobile internet deals with a free laptop. Decided on 3 Mobile broadband, and subsequently chose a laptop (Dell Notebook thingy).

All was well, until it came to the credit check, which she failed. So I stepped in, and put the contract in my name. Credit check went through ok, and a standing order was set up so she still paid for it, just via me.


Now, we've broken up :o - called 3 and changed the direct debit details, so she's paying for the broadband now, however I'm not sure whether I can change anything else over, is there any way to transfer the whole contract over to her?

Or am I stuck with the contract being on my credit rating, which could get affected if she misses a payment or something?

Unfortunately the muppets at 3 don't understand the question, as they're based somewhere in India :/

Can anyone help?
 
Are you still on speaking terms? I presume you are if you managed to change the BB over, so can't you just tell them that you want to change the ownership of the account? If that fails, as above just cancel.
 
To be honest, it's been taken out in your name so....you're stuck.

You can cancel and pay whatever penalty, or trust that she won't miss a payment. Your call.
 
How are the CS in India muppets? Clearly she couldnt get a contract on her own, so you took it on her behalf. What has changed to think you can now transfer her it into her name?

At the end of the day its your responsibility to pay the bill. Either cancel the contract now, or put some trust into the ex.
 
Many of the people in the Indian call centre are muppets, but there's probably not much they can do. It is your contract, and they are under no obligation to let you transfer it.
 
Never do what the OP did. Even if you're married.

You signed the credit agreement so it is your responsibility and if she misses a payment then it is your credit rating that takes a hit.
 
Last edited:
Lol Thegoon84.

OP, call 3 back and ask to be put through to someone in the UK. Then keep escalating until you get someone that isn't an idiot.
 
mavers said:
How are the CS in India muppets? Clearly she couldnt get a contract on her own, so you took it on her behalf. What has changed to think you can now transfer her it into her name?
Click to expand...

Because they don't understand "We have broken up, can I transfer it to her name now?"

The only possible way is to get in touch with '3' and see if you can do it, I assume it will not be possible as they will run a credit check before transffering it to her.
 
matthab said:
go into a 3 store and just cancel it. If your ex wants it she will have to find a way to afford it.
Click to expand...

There will be a minimum term of 18 months - 2 years from December last year.

The only way of canceling would be to pay the rest of the contract off.

Your best solution is to see if you can get a limit put on the account so if the bandwith is overused you won't end up with a larger bill.
 
Firstly, it was silly to take it out in your name as you're now stuck with it. If she misses a payment, it's your credit rating that takes the punishment.

I did this for a "mate" when I was 18. He talked me into taking out a mobile phone contract for him and then didn't bother to pay the bills. I was left with a £350 bill for a phone I never even used.

I would advise against it in future.
 
Surely there's absolutely no way Three will do this?

As if her credit rating (or whatever) wasn't good enough to take out the contract, why now would they let you transfer it into her name?
 
anticonscience said:
Because they don't understand "We have broken up, can I transfer it to her name now?"

The only possible way is to get in touch with '3' and see if you can do it, I assume it will not be possible as they will run a credit check before transffering it to her.
Click to expand...

Don't you quite understand that '3' didnt find the credit risk of his ex girlfriend acceptable when she wanted to take out the contract in december, so '3' don;t particularly care that he has broken up with his ex to take on her credit risk now.

The contract is with him. There is nothing between '3' and the ex girlfriend. Like it or lump it, but '3' are within their rights to expect the contract to be honoured by the customer. Don't think that makes them muppets cause they are following legality of a contract.
 
You must log in or register to reply here.
Back
Top Bottom