A Case for trading standards?

[Boycie]

Hey guys,

If as a customer you are abused and insulted by one of a businesses employees can you report them to trading standards? reason i ask is because i am having problems with a web hosting company and when i explained the problem to one of its 'technicians' they said and i quote that i was talking "*********"

So can i report them to trading standards or shouls i report them to someone else for poor quality of customer service, bearing in mind that I have had numerous other problems with this company in the past year?

Thanks

 

[Boycie]

I spoke to their manager and they didnt seem to give a damn, didnt get a proper apology or anything.

 

[Boycie]

thanks i might just do that.