A Case for trading standards?

Associate
Joined
2 Jul 2004
Posts
1,820
Location
East Midlands
Hey guys,

If as a customer you are abused and insulted by one of a businesses employees can you report them to trading standards? reason i ask is because i am having problems with a web hosting company and when i explained the problem to one of its 'technicians' they said and i quote that i was talking "*********"

So can i report them to trading standards or shouls i report them to someone else for poor quality of customer service, bearing in mind that I have had numerous other problems with this company in the past year?

Thanks
 

Mat

Mat

Soldato
Joined
18 Oct 2002
Posts
13,928
I cant image trading standards would be able to do much (although I might be wrong). I'm guessing that they would contact the manager too and seeing as they already dont give a hoot doubt much would come of it...
 
Don
Joined
18 Oct 2002
Posts
41,823
Location
Notts
nothing to do with trading standards unless they are is breach of a contract , if the management of the company don't want to know then all you can do is take your business elsewhere
 
Soldato
Joined
3 Aug 2005
Posts
4,534
Location
UK
Make backups, cancel your account and get a new host. Filing a complaint with Trading Standards over abusive behaviour from a web host is paramount to reporting a cashier at your local supermarket for being a bit grumpy and refusing to give you the stated 20% discount on your bananas. I'm willing to bet Trading Standards won't care, they won't follow it up and even if they did, what do you expect them to do? Give the host a slap on the wrist?

Of course if you're talking about a registered, well known company (and I can't think of many hosts which fit these criteria enough to report them to Trading Standards) it's worth reporting it, but don't expect much to come of it.

av. :)
 

axe

axe

Suspended
Joined
1 May 2006
Posts
600
As said above no point reporting them just take your service else where and bring down there server Mwahahaha
 
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