Adding water blocks to MSI cards

[Gregster]

This made me chuckle...I emailed MSI out of politeness before I add the water blocks to my cards. I thought they may have been a little cautious but...

Dear sir/madam Thanks for contacting MSI technical support. Regarding your concern,if you do something what has change the hardware of your card by yourself and cause something wrong with it,is not under in the warrenty. Thanks for your cooperation in advance! Best Regards, MSI Technical Support Team

I don't make them wrong (except the awful spelling and lay out but I am no better) but you would think they would be a little more leniant...Or is that just me, wishfull thinking?

 

[Gregster]

Could you not put the fan back on in case of problems? Never watercooled so apologies if a stupid question!

Yep. It all comes off in one, so easy to put back

their statement is a bit ambiguous (possibly deliberately so)
but strictly speaking it reads as "if you physically damage your card it's not under warranty"

so in and of itself changing to a waterblock isn't a problem, but they might start to get clever about you proving that it wasn't a waterblock / overclocking problem that caused the fault

Totally agree but if I was to have any problems, I can't see it being a problem with the stock cooler back on.

I guess I was hoping for the reply of: "Please feel free to add a water block to your cards but if you break it, it will void your warranty". What they wrote does not answer my question...As I read it anyway.

 

[Gregster]

I would expect to lose my warranty if I did break something or dye poured all over the GPU/pcb. I just wasn't sure of that reply....Very vague but the more I read it, I take it as you read it Tommy.

 

[Gregster]

Meh!!! Just seen an email saying they are waiting on 1 of my water blocks and expect stock in 7-10 days grrrrr

 

[Gregster]

Aquacomputer aquagraFX for GTX 680 Lightning G1/4

They said they were due stock on the 12th (today) but obviously not much stock

 

[Gregster]

I take it that is a estimated 7-10 days

Yep. I am not that fussed but was geared up to swap them over in the next couple of days. All good though

 

[Gregster]

I contacted them months ago to ask and received a similar response, complete with attachment showing cooler modification voided warranty terms.

However, I would rather hear what the msi rep here has to say about it.

also, i cancelled my order for aquagrafx blocks from them out of annoyance. the site says in stock and they aren't.

They say they have 1 of my blocks but not the other and hopefully they are not fobbing me off. I paid for them around 2 weeks ago but did know that stock wasn't due in till the 12th.