• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Adding water blocks to MSI cards

Gregster

Gregster

Gregster

Caporegime
Joined
24 Sep 2008
Posts
38,284
Location
Essex innit!
This made me chuckle...I emailed MSI out of politeness before I add the water blocks to my cards. I thought they may have been a little cautious but...

Dear sir/madam Thanks for contacting MSI technical support. Regarding your concern,if you do something what has change the hardware of your card by yourself and cause something wrong with it,is not under in the warrenty. Thanks for your cooperation in advance! Best Regards, MSI Technical Support Team
Click to expand...

I don't make them wrong (except the awful spelling and lay out but I am no better) but you would think they would be a little more leniant...Or is that just me, wishfull thinking?
 
they said if a hardware mod that you do breaks your card then they won't replace it. i don't see why they should protect you from yourself (warranties never do this). it's not like they said hardware change = insta warranty voidance. if you want to make sure again you could ask them what would happen if you successfully added watercooling then the card died from manufacturing faults
 
Last edited:
their statement is a bit ambiguous (possibly deliberately so)
but strictly speaking it reads as "if you physically damage your card it's not under warranty"

so in and of itself changing to a waterblock isn't a problem, but they might start to get clever about you proving that it wasn't a waterblock / overclocking problem that caused the fault
 
Rusty0611 said:
Could you not put the fan back on in case of problems? Never watercooled so apologies if a stupid question!
Click to expand...

Yep. It all comes off in one, so easy to put back :)

andybird123 said:
their statement is a bit ambiguous (possibly deliberately so)
but strictly speaking it reads as "if you physically damage your card it's not under warranty"

so in and of itself changing to a waterblock isn't a problem, but they might start to get clever about you proving that it wasn't a waterblock / overclocking problem that caused the fault
Click to expand...

Totally agree but if I was to have any problems, I can't see it being a problem with the stock cooler back on.

I guess I was hoping for the reply of: "Please feel free to add a water block to your cards but if you break it, it will void your warranty". What they wrote does not answer my question...As I read it anyway.
 
cause something wrong with it,is not under in the warrenty
Click to expand...

gregster said:
if you break it, it will void your warranty
Click to expand...

I'm reading that as the same thing gregster.

I imagine that they would have went along the lines of removal of cooler voids warranty if you were to leave it well alone.

The Lightnings are designed/advertised by nature to rip the cooler off of them anyway.

All you really need to do is make sure you don't go in gung ho and rip hell out of the screw heads and they won't be any the wiser anyway.

If it goes under water, and leaks everywhere then thats where your warranty ends.
 
I would expect to lose my warranty if I did break something or dye poured all over the GPU/pcb. I just wasn't sure of that reply....Very vague but the more I read it, I take it as you read it Tommy.
 
Meh!!! Just seen an email saying they are waiting on 1 of my water blocks and expect stock in 7-10 days grrrrr :(
 
Aquacomputer aquagraFX for GTX 680 Lightning G1/4

They said they were due stock on the 12th (today) but obviously not much stock :(
 
You'll find MSI don't 'officially' support the removal of the cooler for waterblock fitting, but they certainly won't go out of their way to spot if a cooler is removed.

OcUK use MSI for the majority if not all of their tach lab GPU's...that still come with the standard 3 year MSI warranty ;)
 
Defy Belief said:
That is really poor English for a reply, doesn't really answer the question either, who employed that plum.
Click to expand...

It does answer the question, in that if you attempt to modify the card and you break it you void your warranty. What it is, is awful english that requires you to expend effort to decifer the meaning of the message in the first place.
 
I contacted them months ago to ask and received a similar response, complete with attachment showing cooler modification voided warranty terms.

However, I would rather hear what the msi rep here has to say about it.

also, i cancelled my order for aquagrafx blocks from them out of annoyance. the site says in stock and they aren't.
 
OptimaLnrg said:
I contacted them months ago to ask and received a similar response, complete with attachment showing cooler modification voided warranty terms.

However, I would rather hear what the msi rep here has to say about it.

also, i cancelled my order for aquagrafx blocks from them out of annoyance. the site says in stock and they aren't.
Click to expand...

They say they have 1 of my blocks but not the other and hopefully they are not fobbing me off. I paid for them around 2 weeks ago but did know that stock wasn't due in till the 12th.
 
You must log in or register to reply here.
Back
Top Bottom