Adobe CS3 Suite Woes!

GreenMint · 8 Nov 2007 at 14:01

Hey all, i have searched around here and can't see anything in reference to this, so here goes:

Trying to help a friend of mine out, her girlfriend has the Adobe CS3 Photoshop, Flash, and Dreamweaver, she's having REAL issues getting them onto her laptop, i'm not 100% sure of the spec, but i know its dual core intel, 1gb ram, enough hard drive space and windows xp pro sp2, but for the life of us, NO Adobe products will install, its the same every time, the splash screen for the installer comes up, the progress bar for setting up the installer fills, then it just all dissappears, no warning, no beep, no nothing, we tried the install on her desktop and it went flawlessly, and we installed numerous things on the laptop (Office, AVG, usual regime of protection, utilities and cd/dvd software) all of which installed fine.

If anyone has any indication of what may be causing this, i would really appreciate any feedback you have, she's finding it hard work, being a web designer/photographer without the oppurtunity to use the programs she needs whilst on location/on the move.

Thanks again

sidethink · 8 Nov 2007 at 14:24

Try contacting Adobe - their products are pricey enough so I'd use the support built in if I were you.

gary996 · 8 Nov 2007 at 17:07

Is it just Adobe not installing or any software on the lap top

allllec · 8 Nov 2007 at 17:48

I had the same issue with cs3 mate, had to bloomin reinstall windows (well i was going to anyway but still)

I know thats not a lot of help. But what i can say is after lots of looking into it i don't believe there is a known fix (certainly isn't documented anywhere)

GreenMint · 8 Nov 2007 at 18:37

allllec said:
I had the same issue with cs3 mate, had to bloomin reinstall windows (well i was going to anyway but still)

I know thats not a lot of help. But what i can say is after lots of looking into it i don't believe there is a known fix (certainly isn't documented anywhere)

Really? ouch! Well, at least we know, it even refused CS2 Photoshop as well, damn pain in the ass.

Ah well, i'll let her know her options, i know her pc is playing up a bit too, seriously tempted to just talk them into getting a Mac, will be perfect for what they need!

csmager · 8 Nov 2007 at 18:46

I've heard of this before - if you google it, you'll see CS3 does have issues with XP. Reinstalling windows does seem to cure it.