Finally moving providers after Virgin have hiked our prices up for no reason AND removed our loyalty discount, again for no reason. I am currently on 120mbps with TeVo XL, and wandered what comparable packages and prices other providers have, from your experience.
We have the benefit of being a new customer aswell, so we'll get temporary deals instead of a dry assbang, and wandered what you guys know about them, who has the best, best speeds, best reliability and best channel selection
Small question though, for any Virgin Media customers, why can I find my exact package on their website for £16 a month which increases to £32 per month yet we are paying £68 per month? It's the exact same package down to the T.
I will ring them up tomorrow and see if I can get the ridiculous price dropped back down and if not I will move provider, so it'd be appreciated to know my options. I'm looking around their websites now but in all honesty they are vague and haven't even seen anywhere near 120mbps in the packages.
Also any Virgin Media customers here, can you state your current net speeds, phoneline deal and TV packages and the price? Something has to be wrong somewhere for us to get charged this much...
BIG POST
Cheers
OH and one last thing also, we received no verbal or written indication that the price will go up, no letter or phone call, I literally just checked my bank account and BAM VM have taken 59 last month and 68 this month, so no warning whatsoever.
When I go through that fact in my head, it sounds shady/illegal as ****. Any advice on that?
PSS: The price hikes are not overdrawn phone bills, it probably sounds like that but the landline doesn't even work for outgoing calls as we all have mobiles.
We have the benefit of being a new customer aswell, so we'll get temporary deals instead of a dry assbang, and wandered what you guys know about them, who has the best, best speeds, best reliability and best channel selection
Small question though, for any Virgin Media customers, why can I find my exact package on their website for £16 a month which increases to £32 per month yet we are paying £68 per month? It's the exact same package down to the T.
I will ring them up tomorrow and see if I can get the ridiculous price dropped back down and if not I will move provider, so it'd be appreciated to know my options. I'm looking around their websites now but in all honesty they are vague and haven't even seen anywhere near 120mbps in the packages.
Also any Virgin Media customers here, can you state your current net speeds, phoneline deal and TV packages and the price? Something has to be wrong somewhere for us to get charged this much...
BIG POST
Cheers
OH and one last thing also, we received no verbal or written indication that the price will go up, no letter or phone call, I literally just checked my bank account and BAM VM have taken 59 last month and 68 this month, so no warning whatsoever.
When I go through that fact in my head, it sounds shady/illegal as ****. Any advice on that?
PSS: The price hikes are not overdrawn phone bills, it probably sounds like that but the landline doesn't even work for outgoing calls as we all have mobiles.
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