Hi All,
I was wondering if you would be able to help me as I seem to have hit a brick wall.
I working within a Works Department and I have been tasked with providing an efficient way of logging, issuing and recording jobs/ complaints. We currently use a poor Excel document to log jobs as they are reported and jobs are printed by the line and given to the tradesman to work on (this system I have inherited and it is very basic.) I have tried editing the log to make it somewhat more efficient but I am stuck with how to create accurate job sheets to task the workforce with, other than using mail merge or coping the information and manually edit a blank template.
I have looked at using Access but the other users are not familiar with it and it would cause too many issues.
Does any have either any suggestions for software I can purchase or have created that will be more efficient. Or would there be someone kind enough to point me in the right direction of how I can make our current system work?
Sorry for the REALLY long rambles but I am now suck.
Thanks in advance to anyone who could help.
Kirst
I was wondering if you would be able to help me as I seem to have hit a brick wall.
I working within a Works Department and I have been tasked with providing an efficient way of logging, issuing and recording jobs/ complaints. We currently use a poor Excel document to log jobs as they are reported and jobs are printed by the line and given to the tradesman to work on (this system I have inherited and it is very basic.) I have tried editing the log to make it somewhat more efficient but I am stuck with how to create accurate job sheets to task the workforce with, other than using mail merge or coping the information and manually edit a blank template.
I have looked at using Access but the other users are not familiar with it and it would cause too many issues.
Does any have either any suggestions for software I can purchase or have created that will be more efficient. Or would there be someone kind enough to point me in the right direction of how I can make our current system work?
Sorry for the REALLY long rambles but I am now suck.
Thanks in advance to anyone who could help.
Kirst
