Hi,
I am hoping someone can give me a couple of pointers of where to go on an anoying problem.
Just to give you a bit of back ground, my misses is the ICT co-ordinator in a small school and the PCs/Servers are maintained by an outside company.
Recently she has been mentioned to me that everything is running slow, so today I said I'll have a quick look, as the company maintaining it seem to be fobbing her off, with typical bullcrap, like "its slow because you have a lot of desk top icons".
Well today I went in and had a look, I didnt see the server but suspect its Windows Server and when copying files through put was about 40mb/sec which seemed ok.
However the problem is that it seemed to take quite an while to load the initial profiles when logging on and then when you clicked on the "Start" button after everything had loaded, you just got a grey start bar and had to wait ages for the menu items to appear.
If you right click on a icon it will take ages for the options to appear and if you then select properties again it will take ages for the menu to pop up.
When running most apps when double clicking on them they will take ages to load, the computer just sites there at idle, no CPU usage or hard drive usage and after about 1 or 2 minutes the app will finally load, and we are talking standard apps like word and powerpoint.
I was told all the apps were stored on the local drives, so they should fire up instantly.
When you go to save a file in any app when you click on "save as" it will then take another few minutes before the save window then appears.
When all this is happening the CPU is at 98% or 99% idle its just like everything on the PC has massive lag.
As far as I am aware the apps are stored locally on the C drive, and to test this I unplugged the PC from the network logged in and without any connection to the actual network and suddenly everything ran amazingly fast as it should be like, no delays or log pause waiting for apps to load and no massive when saving documents.
....but as soon as plugged into the network afterwards the PC appears to be pretty much just a massive lagfest again when trying to just use it normally.
Does anyone have any ideas please ?
Thanks
Diddy
I am hoping someone can give me a couple of pointers of where to go on an anoying problem.
Just to give you a bit of back ground, my misses is the ICT co-ordinator in a small school and the PCs/Servers are maintained by an outside company.
Recently she has been mentioned to me that everything is running slow, so today I said I'll have a quick look, as the company maintaining it seem to be fobbing her off, with typical bullcrap, like "its slow because you have a lot of desk top icons".
Well today I went in and had a look, I didnt see the server but suspect its Windows Server and when copying files through put was about 40mb/sec which seemed ok.
However the problem is that it seemed to take quite an while to load the initial profiles when logging on and then when you clicked on the "Start" button after everything had loaded, you just got a grey start bar and had to wait ages for the menu items to appear.
If you right click on a icon it will take ages for the options to appear and if you then select properties again it will take ages for the menu to pop up.
When running most apps when double clicking on them they will take ages to load, the computer just sites there at idle, no CPU usage or hard drive usage and after about 1 or 2 minutes the app will finally load, and we are talking standard apps like word and powerpoint.
I was told all the apps were stored on the local drives, so they should fire up instantly.
When you go to save a file in any app when you click on "save as" it will then take another few minutes before the save window then appears.
When all this is happening the CPU is at 98% or 99% idle its just like everything on the PC has massive lag.
As far as I am aware the apps are stored locally on the C drive, and to test this I unplugged the PC from the network logged in and without any connection to the actual network and suddenly everything ran amazingly fast as it should be like, no delays or log pause waiting for apps to load and no massive when saving documents.
....but as soon as plugged into the network afterwards the PC appears to be pretty much just a massive lagfest again when trying to just use it normally.
Does anyone have any ideas please ?
Thanks
Diddy
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