**Alcatel-Lucent 4029 phone problem**

[Zico]

I have a Alcatel-Lucent 4029 phone at work which is getting on my ****!

When I dial out to numbers which have any kind of automated menu system (push 1 for sales etc.) I can't choose the options!!

If I choose a number it acts as if I am making an interal call/transfer.

Anybody have any ideas what may be wrong??

 

[Robbo]

Is this the official Alcatel-Lucent 4029 phone problem thread?

 

[Six6siX]

#4 in call to enable DTMF?

 

[Zico]

Is this the official Alcatel-Lucent 4029 phone problem thread?

Nope, not enough *** or Official in thread title

 

[Zico]

#4 in call to enable DTMF?

Yes!!

That did the trick.

Would I need to do that every time I use the phone?

 

[Six6siX]

Yes!!

That did the trick.

Would I need to do that every time I use the phone?

I don't know if there's a way to permanently enable it...I think you need to do it for each call..

 

[Abraham]

the default mode is set server side, chances are it's more common for people in your company to need to transfer calls than use key pad tones.

I always had a quickdial button assigned to it so as I could just press that

 

[kaffe]

Nope, not enough *** or Official in thread title

It's a shame, we need an official Alcatel-Lucent 4029 phone problem thread.

 

[SteveOBHave]

it has stars in the title - does that not make it official?

 

[Robert]

Avaya ***

 

[Zico]

the default mode is set server side, chances are it's more common for people in your company to need to transfer calls than use key pad tones.

I always had a quickdial button assigned to it so as I could just press that

Can you program the F1/F2 keys?

 

[Greebo]

Have you tried removing the overclock and putting it back to default?

 

[Zico]

Have you tried removing the overclock and putting it back to default?

 

[Aod]

Have you tried removing the overclock and putting it back to default?

Maybe if he updates the BIOS there'll be a BIOS option to enable DTMF by default