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Am I being unreasonable?

Burned_Alive said:
You have to remember you only had a quote, not a fixed price.

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I would see a quote as the final price in this instance, with the exception of possibly travel expenses.

any chargeable overrun should be brought to the customers attention before hand, possibly you don't have the money to pay?

there are little / no extra costs for the installer (just his time) its not a massive amount of time, its not like he paid a team to come over for 3 days costing him £5000.

If it was a builder id expect to have had a discussion half way thru the project explaining X y or Z needs doing and its going to cost £££ extra

However I would not have negotiated the camera prices, either I supply at my price, or you supply and if they go wrong or take ages to configure that's something you pay for / resolve
 
A quote is the final price unless you mutually agree to any increases or extra work.

An estimate is just that - price can increase due to unforeseen circumstances.
 
I'd be more annoyed that he seemingly lied about the price increase being simply for the days labour which then turned out he actually just couldn't afford to supply at the agreed price so needed a way to tack some extra money on.
 
Felix said:
I'd check he isn't getting greymarket Hikvision kit too.
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Even if he is 10 Hikvision cameras, cabling, NVR, HDD including installation and setup for 2K sounds really reasonable.

All depends which ones he bought, whether they are PoE, if he included a switch, cable grade, quality of workmanship and the HDD capacity etc. 10 cameras seems excessive though for a residential property.
 
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Twirlywoos said:
Even if he is 10 Hikvision cameras, cabling, NVR, HDD including installation and setup for 2K sounds really reasonable.

All depends which ones he bought, whether they are PoE, if he included a switch, cable grade, quality of workmanship and the HDD capacity etc. 10 cameras seems excessive though for a residential property.
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I am getting 5 mini dome 4mp cameras with mics, 3 bullets to cover front and back and 3 normal domes for covering blind spot areas in the living room and hall way. All POE and all 4mp.
Cable is cat6 all round with the 7716ni 16 channel NVR and 4tb wd purple.

Not your normal residential property either, its being turned into a young adults care home!
 
I'd never dream of asking a tradesman to price match Amazon lol. Especially after he had already quoted and started the job. Sounds like he doesn't like confrontation and just agreed to it then tried to recoup.

If it was me I'd of flat out told you no and got on with it, the quicker I was done and paid the better.
 
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