Hi there,
I am after peoples opinions if I am in the wrong here.
I have recently sold something over the internet which i bought a while ago brand new by myself from an eRetailer. The product was updated with an addition (quite small IMO) after i bought it (i wasn't aware of the addition). If you go to the manufacturers website it shows the product with the addition.
In the description, I didn't say that it did or didn't come with the addition as i was unaware of the addition. I did however state that pictures can be provided if requested.
Now the person i have sold to has gone onto the interent and seen the product (with the addition) and assumed it would come with it and has bought it.
When he got it he wasn't pleased at the fact that it didn't have the addition.
Am I in the wrong here?
Thanks OCUK!
	
		
			
		
		
	
				
			I am after peoples opinions if I am in the wrong here.
I have recently sold something over the internet which i bought a while ago brand new by myself from an eRetailer. The product was updated with an addition (quite small IMO) after i bought it (i wasn't aware of the addition). If you go to the manufacturers website it shows the product with the addition.
In the description, I didn't say that it did or didn't come with the addition as i was unaware of the addition. I did however state that pictures can be provided if requested.
Now the person i have sold to has gone onto the interent and seen the product (with the addition) and assumed it would come with it and has bought it.
When he got it he wasn't pleased at the fact that it didn't have the addition.
Am I in the wrong here?
Thanks OCUK!
 
	 
  
 
		 
 
		 
 
		

 
 
		 
 
		