Am I missing something or is this misleading...?

Mr Jones · 10 Sep 2013 at 12:26

http://wwww.mamasandpapas.com/promotion/giraffe

So I heard of this deal via HUKD, thought I'll register and make use of it, £10 off Giraffe is brilliant. After doing so the Sunday past, I got an email yesterday thanking me and giving me £10 voucher to spend at Mamas & Papas if I spend £30 and above.

If you were to visit the site, would you see it as misleading?

TL;DR -

krooton · 10 Sep 2013 at 12:27

Your first image has an asterisk next to the offer yo!

AmyS · 10 Sep 2013 at 12:29

As said, that little asterisk is a clue, always check it first!

Bennie-Mac · 10 Sep 2013 at 12:29

krooton said:
Your first image has an asterisk next to the offer yo!

Fo Sho. Always look for da aksteriks little bro yo. He tell you what up.

Mr Jones · 10 Sep 2013 at 12:31

krooton said:
Your first image has an asterisk next to the offer yo!

You found where that * leads?
I found sod all, so thus it's misleading...?

AmyS · 10 Sep 2013 at 12:37

Mr Jones said:
You found where that * leads?
I found sod all, so thus it's misleading...?

It would have been in tiny print somewhere on the page, possibly at the very bottom...

swiftmetal · 10 Sep 2013 at 12:39

I there is a * any where on the page that means that there are certain terms and conditions.

These terms can be anywhere on the companys website.

Its it miss leading? Kind of but when an offer is too good to be true it normally is.

Is it legal? Sadly yes it is as long as t n c's are there it is totally legit.

Raumarik · 10 Sep 2013 at 12:45

swiftmetal said:
I there is a * any where on the page that means that there are certain terms and conditions.

These terms can be anywhere on the companys website.

Its it miss leading? Kind of but when an offer is too good to be true it normally is.

Is it legal? Sadly yes it is as long as t n c's are there it is totally legit.

It's misleading if the asterisk isn't explained on the same page or it doesn't direct you to the T&Cs from the page the advert is hosted on.

Personally I'd complain and be chasing a refund.

krooton · 10 Sep 2013 at 12:46

Halfmad said:
It's misleading if the asterisk isn't explained on the same page or it doesn't direct you to the T&Cs from the page the advert is hosted on.

Personally I'd complain and be chasing a refund.

A refund for what?

Whilst sneaky, all this is doing is prospect/lead gathering, a payment wasn't made ahead of time.

Mr Jones · 10 Sep 2013 at 14:22

Well, I've not lost anything apart from giving some of my details for their marketing purpose. I've tweeted them and it seems Giraffe is more bothered than MM&PP, as MM&PP have been actively responding to all but my tweet.

Emailed politely to them to see what they make of thier misleading page, 24 hours to wait for response. In the mean time, I've alerted ASA. * with no visible / leading to T&C is bad, technically cheating for peoples details for their marketing spam under the guise of another company's gift card tipped it for me.

I wouldn't have bothered if they said £10 MM&PP vouchers.

Redgie · 10 Sep 2013 at 14:35

I have little to contribute, other than the fact that it's just M&P, not MM&PP

Glaucus · 10 Sep 2013 at 14:37

It offers you a giraffe gift card, you got a giraffe gift card.

Mr Jones · 10 Sep 2013 at 14:37

Redgie said:
I have little to contribute, other than the fact that it's just M&P, not MM&PP

TYFTC

Mr Jones · 10 Sep 2013 at 14:39

Glaucus said:
It offers you a giraffe gift card, you got a giraffe gift card.

I got a M&P Gift Card, in association with Giraffe. Not a Giraffe Gift Card as mentioned in the page people sign up to.

Glaucus · 10 Sep 2013 at 14:42

It's still a giraffe grift card, it's a name not a product.
Misleading certianly and I wish they would ban it. Similar to putting farm pictures on battery eggs and other common advertising practices.
But this is why you need to read t&cs.

Mr Jones · 10 Sep 2013 at 14:45

Glaucus said:
But this is why you need to read t&cs.

But there was no T&C available when I signed up, nor can I find it now.

Glaucus · 10 Sep 2013 at 14:52

My understanding is t&cs need to be there, so if they aren't. Then you are in the right.

div0 · 10 Sep 2013 at 15:36

At the top of your picture it says:

Free standard delivery on orders over £50 *
* terms and conditions apply

Perhaps the 'Terms and Conditions' cover both the 'free delivery' offer and the 'giraffe' offer, as both those items are marked with an asterisk and the asterisk states 'terms and conditions apply'....