I spoke to a manager on live chat about it, didn't ask for any free stuff
I have prime and my item didn't arrive on time, I was told it would arrive the next day and it still never did, I was then met with a rude staff member which added to my frustration. I was told the staff member would be dealt with
Poor guy. You sound like you have a stick up the ass, tbh.
Not gonna make any judgements until we can see the entire chat transcript to see what you said to him.