Well, they said on the phone that they would launch an investigation, but that's obviously the last I will hear of it. It depends how they label their stock (if). If they have a bin of Widgets in boxes, and get one returned, once it's checked and approved (in the loosest sense) it goes back into the bin. If someone returns a grometsprocket inplace of their widget in the same box, once it goes back into the bin how do they know which box is a return and which is brand new? and how do they know which return came from which person? there's no identifying amazon labels on my box.
Also, in other news, I got the replacement today, and I'm clearly not the first owner:
http://puu.sh/qfn5V/6eab5d0467.JPG
http://puu.sh/qfn9o/4651314084.JPG
http://puu.sh/qfnb7/400c7eb832.JPG
http://puu.sh/qfnce/459e39d2d4.JPG
Note the open "security seal" and generally tatty box.
http://puu.sh/qfncW/b7aacdf337.JPG
Fortunately it is the correct chip so as long as it's not DOA, it should work fine. And since I'm returning what is already a return, I think karma can call this one a wash