AMD athlon help

[superfly]

Hi, i recently sold my old AMD2600 xp processor on an well know aution site.

it was fully working the last time i used it about 2 years ago, but the chap has come back to me with the following

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Hi,
The cpu arrived this morning ubut nfortunately although it starts Windows up it fails both the SiSoft Sandra and Prime95 Arithmetic Benchmark Tests. It doesnt just fail them but causes the whole computer to go dead. My current CPU passes these tests OK.
As this CPU is obviously not fully working I would like your permission to return it for a refund.
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does anyone know where i stand, could he be wrong, as just because it fails prime, surely it means its more his system setup/config/bios rather than the cpu??

thanks

 

[Dave]

If you didn't test it before you sent it off, then I think you should refund it.

I'm about to buy a Duron 1800+ off it too, and I'd like to be in the knowledge that I'm buying a working CPU

 

[Justintime]

Hi, i recently sold my old AMD2600 xp processor on an well know aution site.

it was fully working the last time i used it about 2 years ago, but the chap has come back to me with the following

--------------
Hi,
The cpu arrived this morning ubut nfortunately although it starts Windows up it fails both the SiSoft Sandra and Prime95 Arithmetic Benchmark Tests. It doesnt just fail them but causes the whole computer to go dead. My current CPU passes these tests OK.
As this CPU is obviously not fully working I would like your permission to return it for a refund.
-------------

does anyone know where i stand, could he be wrong, as just because it fails prime, surely it means its more his system setup/config/bios rather than the cpu??

thanks

Doubt its your cpu, maybe hes either not installed it right, not cooling it right (maybe using an underrated cooler) or his PSU is not up to it, his memory might not be able to cope if your cpu is of a higher fsb flavour than his previous, mainboard or BIOS might not fully support etc.. CPUs don't usually POST when they're damaged, it does happen, but rare.

 

[superfly]

yeah, my thinking is that if it boots up windows, but them crashes on a system-straining program such as benchmarking software, then its a heat issue or timings issue on memory.

also if he wanted couldnt he just get paypal to force a refund? even if he has no real proof? its just a complete pain when something like this happens, i got like £32 for it, which i was amazed by.

 

[split]

It's prolly user error if it boots into windows.

The 2600 came in 3 flavours.

"Barton" AXDA2600DKV4D 2600+ 1917MHz 11.5x333MHz
Thoroughbred AXDA2600DKV3D 2600+ 2083MHz 12.5x333MHz
Thoroughbred AXDA2600DKV3C 2600+ 2133MHz 16x266MHz <rare

Do you know what you sold as that can make a difference.

Get him to run something like Everest and send you report using the wizzard (if it will run it)

There are masses of things he may be doing wrong tho.
Was this a fresh windows etc etc.

 

[superfly]

thanks for your replys here guys, this is what he has replyied with:-
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My current CPU is an Athlon 1700+ 266FSB, . My bios is the very latest availbable from the AsRock Website. My bios settings are already at the defaults. The temperature when it crashes is only around 50C and it should be quite happy up at least 60C. I set the jumpers to 333FSB as this CPU requires. My motherboard supports 266, 333 & 400. It seems quite happy to run memtest86 but prime95 causes almost immediate total crash of the PC. SiSoft Sandra fails in the same manner in less than 30 seconds. It seems to me the FPU is faulty but I welcome any other ideas you have.
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The codes on the chip (which i thankfully recorded before) are:-

AXDA2600DKV3D 9366230260081 AIUMB 0301YPNW