amd display driver crashing

frampi · 17 Oct 2011 at 16:01

So recently i bought a ATI Radeon HD 6870 1024MB

Now when i play games they will play fine for so long not choppy or jerky at all but i get an error message saying the amd display driver has stopped responding

I have made sure that all drivers are up to date and that the previous graphics card drivers have been removed from the system.

Anybody have any ideas about this.
Any help would be greatly appreciated
thanks

Ben3991 · 17 Oct 2011 at 16:07

I have exactly the same issue with my 6870.

Are you on windows 7? I had a quick look on the web last night,

Try setting the power management in windows to maximum performance across the board, especially the pci-e section.

Try adjusting the gpu card to idle at ahigher frequency

There is a registery setting in Windows that tells windows to reload the driver if it thinks it has failed or become non responsive.

1.Click Start, Run, and type "regedit"
2.Navigate to: HKey Local Machine\System\CurrentControlSet\Control\
3.Locate the "GraphicsDrivers" key, and right-click on it.
4.Click "New" and "DWORD Value" (it will say 32-bit if you are on a Windows 64-bit)
5.Label the new value "TdrDelay"
6.Double click on TdrDelay, and enter the number of seconds you want Windows to wait before timing out. The default is two seconds, so start out with 6, and you can make it a few seconds longer if it doesn't fix the issue.
7.Close the registry editor and reboot the computer.

I havent had a chance to try this on my machine as yet as it now wont boot but these are what im going to try!

frampi · 17 Oct 2011 at 16:08

I am on windows 7 yes oki will have a look at that and see if it makes any difference

Ben3991 · 17 Oct 2011 at 16:11

Let me know how you get on!!

Scotteh · 17 Oct 2011 at 16:11

I have the same problem.

RMA'ing the card atm to upgrade to 6950 2GB.

Ben3991 · 17 Oct 2011 at 16:13

You didn't find a fix then?

Scotteh · 17 Oct 2011 at 16:18

Nope, although my cause might differ from yours however.

I have 3 monitors, so when using 3 it seems to put the voltage to 0.950V and the clock speed to 300Mhz when it's idle, which apparently is unstable as it causes the crashes

If the system is using the graphics (games, benchmarks etc) it put its to 1.1V and 900Mhz, which is stable and has absolutely no problem running.

frampi · 17 Oct 2011 at 16:19

I have 2 monitors however i have tried using a single monitor when running games and still have the same problem

Ben3991 · 17 Oct 2011 at 16:20

Right ok, so basically it was being underpowered?

frampi · 17 Oct 2011 at 16:21

Ben3991 said:
I have exactly the same issue with my 6870.

Are you on windows 7? I had a quick look on the web last night,

Try setting the power management in windows to maximum performance across the board, especially the pci-e section.

Try adjusting the gpu card to idle at ahigher frequency

There is a registery setting in Windows that tells windows to reload the driver if it thinks it has failed or become non responsive.

1.Click Start, Run, and type "regedit"
2.Navigate to: HKey Local Machine\System\CurrentControlSet\Control\
3.Locate the "GraphicsDrivers" key, and right-click on it.
4.Click "New" and "DWORD Value" (it will say 32-bit if you are on a Windows 64-bit)
5.Label the new value "TdrDelay"
6.Double click on TdrDelay, and enter the number of seconds you want Windows to wait before timing out. The default is two seconds, so start out with 6, and you can make it a few seconds longer if it doesn't fix the issue.
7.Close the registry editor and reboot the computer.

I havent had a chance to try this on my machine as yet as it now wont boot but these are what im going to try!

Doesnt seem to make a difference

Ben3991 · 17 Oct 2011 at 16:26

Ok, sorry about that, keep me imfrmed if you find anything though!

GTO656 · 17 Oct 2011 at 16:33

HI mate what model do you have??? the VTX one has numerous issues such as that.

Ben3991 · 17 Oct 2011 at 16:38

Try disabling hardware acceleration and also try decreasing idle voltage as well

Ben3991 · 17 Oct 2011 at 16:41

also try changing your colours to 16-bit in windows settings

frampi · 17 Oct 2011 at 17:04

Jesus this is turning into a nightmare its the more i play about with things the more its crashing ...

frampi · 17 Oct 2011 at 17:06

OcUK ATI Radeon HD 6870 1024MB GDDR5 PCI-Express Graphics Card

the card i have

frampi · 17 Oct 2011 at 17:25

So far no luck on a fix :/

Adam_101 · 17 Oct 2011 at 17:35

various other people have had this problem with this and other cards and have found either one of the following to be the problem, either a lack of voltage to the card, trying an older set of drivers, or enabling overdrive and creating a new profile etc...sorry if this aint the solution, but hope it helps somewhat for ya!

Orcvader · 17 Oct 2011 at 17:36

frampi said:
OcUK ATI Radeon HD 6870 1024MB GDDR5 PCI-Express Graphics Card

the card i have

Yup, that's the VTX one people have been having problems with. Maybe it's time to consider an RMA.

What's the rest of the system specs? What PSU do you have?

Ben3991 · 17 Oct 2011 at 17:44

I really dont think it's a card issue and would be wasting your time sending it back.

If you google the issue so many people have the same problem on a massive range of both amd and nvidia cards. This to me means that it is a widows problem.

It's just finding what fix makes your card work with windows. Even if it means changing something on the card.

Have you definitely changed idle and load voltage and core speeds?