AMD or Intel?

[prescott28]

sadly this is not to be the case. The gigabyte warranty is 3 years from the date of manufacture and not from the date of purchase which in my case was 27th November 2007. They say I am 1 week over warranty so no repair / exchange.

I am getting an inexpensive micro ATX board for now to get the machine running again.

Thanks for all the help.

 

[Freddie1980]

sadly this is not to be the case. The gigabyte warranty is 3 years from the date of manufacture and not from the date of purchase which in my case was 27th November 2007. They say I am 1 week over warranty so no repair / exchange.

I am getting an inexpensive micro ATX board for now to get the machine running again.

Thanks for all the help.

SOB! You would think they would over look that and send you a replacement rather then acting like penny pinchers.

 

[prescott28]

True - it is mean. However we all need to watch the small print as I would have expected a warranty to start at purchase not a the manufacture time which could be a long time before that!

 

[cmndr_andi]

That is a real shame, in that case I suggest you contact the original retailer and see if there is anything they can do, since they will have sold it to you as "3 years warranty" - hold them to it.

If the above falls through - I would suggest buying a good quality s775 board (like this), overclock the CPU to the limits and wait it out until the next CPU generation rolls along.

 

[prescott28]

Well, the board came from a retailer called OCUK and they only support for a month so I have had that. As I mentioned above, I have got a cheap G41 board fpr now and will probably update the whole system later - maybe after the new processor offereings come out next year.

 

[Freddie1980]

That is a real shame, in that case I suggest you contact the original retailer and see if there is anything they can do, since they will have sold it to you as "3 years warranty" - hold them to it.

Your contract of purchase is with the retailer but the warranty is provided by the manufacturer so if your purchase develops a fault you will most likely have to deal directly with in this case Gigabyte not OCUK. I think if the product goes wrong with in the first 30 days of sale you’re entitled to return it OCUK for them to sort out but beyond ‘a reasonable time’ that responsibility shifts to the manufacturer.

I want to check up on that ‘from date of manufacture’ as that doesn’t seem fair or right to me, I could buy a video card today that’s being sold with two years warranty but may have spent the last 6 months on shelve waiting to be sold which means by the time I've been sold the card by the retailer it only has an effective 18 month warranty which is mis-leading.

 

[prescott28]

Sadly the rules are quite strict. The text I was sent says

3 year RMA policy:
Three free labour cost + free component replacement Warranty validation is from the
date of manufacture indicated by the serial number. It all depends on serial number not invoice date.

I don't think I can get around that. Anyway, I have a new board being delivered today but I would suggest people look long and hard at Gigabyte before purchase due to the odd warranty arrangements.

 

[Snapples24]

Personally I would go with an Intel CPU. Ive always have better experiences with them than I have with AMD. They feel a bit more user friendly too. There are some competitive prices for Intel atm.

 

[Sayso]

Personally I would go with an Intel CPU. Ive always have better experiences with them than I have with AMD. They feel a bit more user friendly too. There are some competitive prices for Intel atm.

"user friendly" what do you mean? how can a cpu from one manufacturer be more user friendly, unless you are talking about how a cpu is placed in the mother board??

Make a CPU decision depending on budget, if you already have a working CPU just buy a cheap mobo to tide you over until, the new releases come out (sandybridge and bulldozer) i think most current cpus (not including I7) are going to be surpassed by cheaper faster alternatives.

 

[DarrenM343]

Sadly the rules are quite strict. The text I was sent says



I don't think I can get around that. Anyway, I have a new board being delivered today but I would suggest people look long and hard at Gigabyte before purchase due to the odd warranty arrangements.

I think that's a bit of a con. If a product is marked 3 year warranty it's from the date you purchased.
If that is true the price of components should vary a lot depending on age since manufactured. SOme parts can easily be a year old when we buy them.

Also that would mean in effect that OCUK and every other etailer would be misadvertising their products. There's no way we can suss out the manufactured date so the 3 year warranty text alongside products on the website could very well be untrue.
I would look into it a bit closer, maybe they're just fobbing you off so they dont have to replace the board, doesnt sound right tome

 

[hubby1989]

..

 

[prescott28]

Thanks for the replies! I have not got the machine going again - with the help of a P41 motherboard (and not Gigabyte either!). Sadly, the change of chip-set has resulted in a non-booting machine and necessitated a re-install of windows but that is not done so I ma back nearly where I started.

I'll wait and see what happens with new board and processors next year as, currently, I am hoping to upgrade the graphics card and am hoping the new AMD Radeon cards are out soon so I can choose a new card (that might be an NVidia GTX 460 which I was going to chose before I knew the new AMD cards were out.

 

[cpu_whiz]

Hubby1989 do you work for Intel?

 

[wannabedamned]

Sadly the rules are quite strict. The text I was sent says



I don't think I can get around that. Anyway, I have a new board being delivered today but I would suggest people look long and hard at Gigabyte before purchase due to the odd warranty arrangements.

You could try writing them, Butter them up, tell them you're a loyal customer and that you feel let down by the fact you're losing the ability to use their hardware due to being just a week outside of warranty.

Free stuff is thrown around so often that I'd be suprised if they turn you down when you've approached them in writing and in a nice charismatic way.

 

[realscot]

I find that shamefull that it's from date of manufacture. There could be components lying around that are still brand new and sealed but are infact out of warranty. Surely that is as already said totally misleading etc etc.
If you buy a car it's warranty is from the date it is first registered aka purchase date.
I'd be threatening trading standards etc as this is clearly false advertisement unless it clearly states with a star or something next to "3 year warranty" telling you that it applies to the manufacturing date. If this is indeed true then every retailer better watch out as surely they would be liable too for not informing customers that the warranty is subject to terms and conditions.

 

[prescott28]

Well, I bought from OCUK and I notice that the site does not mention warranties for each product item so, for example, I checked Gigabyte motherboards and warranties are not listed. I suppose that being the case, one could only proceed with the matter by claiming it was not of merchantable quality but 3 years down the line this would probably cost more that it is worth.

My new board cost under £40, my machine is running fine and I can wait it out until the new round of kit comes out next year and maybe upgrade then.

 

[Cleeecooo]

Intel have a better range of motherboards for gaming but this only affects you if you intend to use x fire or SLI. I personally would go for i7, but if you can't afford i7, go for AMD 6 core.

 

[QlimaxUK]

INTEL!!!!!!!!!!!!!!!!!!!!!


the Q6600 is still a great cpu, so you don't 'need' to upgrade, but if you really want to you should go for the i7 range

 

[vti_786]

as said before, stick with your q6600, it's a great chip, i'm builing a rig around it currently

 

[kapows]

gimme your
q6600
if you decide to upgrade
altho
its a great chip
and i wouldnt upgrade that
until this time
next year
maybe...