Amirite?

V4NT0M

V4NT0M

V4NT0M

Soldato
Joined
18 Jan 2007
Posts
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Location
Land of the Scots
Sold a Bluetooth GPS receiver on ebay for the bargain price of £1.75, which cost about £3 to post off to the buyer. He can't get it to work with his phone so if he can't get it to work he wants me to refund him both the cost of the item and the postage or he's going to leave me negative feedback...

Made more annoying by the fact that the auction nowhere states it will work with a Nokia N95... Yes, a phone that already has GPS built in...

Why on earth did ebay change the seller feedback rules!? Or is he right?

/rant
 
As easy as it would be to tell him to "shove it" for being an idiot and not checking it works, for £4.75, it's probably not worth it. You can always sell it on again for another £4.75 when you get it back and perhaps put a disclaimer in your item description about returns etc.
 
St0rmer66 said:
As easy as it would be to tell him to "shove it" for being an idiot and not checking it works, for £4.75, it's probably not worth it. You can always sell it on again for another £4.75 when you get it back and perhaps put a disclaimer in your item description about returns etc.
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The problem there is that out of principle I don't feel like giving him the postal refund just because he's being a ****. I think I'd rather take the feedback hit than pander to an idiot.
 
Don't you set your auctions default to not accept returns? (untick returns accepted box on auction creation page)?

That way they can't return it or leave -feedback because they could not pair it with their device.
 
I was going to sell my Sky HD box on ebay, but had nightmare visions of the buyer getting in contact after realising the fact that you would need a satellite dish to recieve any signal.

I Have been hearing stupendous amounts of horror stories as of late. I'd rather stick to Gumtree and face to face sales atm.
 
He can't expect a refund on postage and you shouldn't give him a refund for it. I would just get the negative feedback and put a note about what happened.

I wouldn't even bother to sell such low value items like this on ebay. Its not worth the hassle.
 
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After 12 months the neg feedback drops off your scale though so it's not too bad. I'm at 100% again ever since one penis gobbler's negative feedback auto-vanished off my rating.
 
Have you tried reasoning with the buyer? Ask him if he thinks it's acceptable to purchase a device without first checking if it meets his needs. Then ask him him if after buying said device, that should it not meet his needs, if the error caused by ignorance is a fault of the seller or himself.

Try to proceed without playing eBay's "feedback" game.
 
Does this discontent and feeling of not bothering with selling on eBay exist on other forums or communities outside of ocuk?
I was just wondering how much it actually affect them, or has the potential to?
 
I would take the bad feedback hit on principal. It only last 12 months and you can put a comment under it.

I had one last year when I sold about 20 to 30 items of software. I admit I made a mistake and a windows xp pro disc went out with fingerprints and the odd small scratch on it and I never stated in the listing.

The guy said he wasn't happy to even try the disc in case it got part way through and didn't work and he would have wasted his time. So I offered him a 33% refund if he wanted to try it or a full refund inc postage if he just wanted to return it.

A couple of days later I got an email to say much to his surprise it had worked and he accepted my 33% refund.

The next day he emailed me and had being talking to friends at a dinner party. They had decided between them that I was "the scum of Ebay and people like me were bringing Ebay down and they had decided to teach me a lesson and leave me bad feedback. I clearly scammed people safe in the knowledge that I offered them a full refund if I got caught out" :eek:

After that I decided there was no point worrying about bad feedback on Ebay as people will do what they want.
 
Greebo said:
I would take the bad feedback hit on principal. It only last 12 months and you can put a comment under it.

I had one last year when I sold about 20 to 30 items of software. I admit I made a mistake and a windows xp pro disc went out with fingerprints and the odd small scratch on it and I never stated in the listing.

The guy said he wasn't happy to even try the disc in case it got part way through and didn't work and he would have wasted his time. So I offered him a 33% refund if he wanted to try it or a full refund inc postage if he just wanted to return it.

A couple of days later I got an email to say much to his surprise it had worked and he accepted my 33% refund.

The next day he emailed me and had being talking to friends at a dinner party. They had decided between them that I was "the scum of Ebay and people like me were bringing Ebay down and they had decided to teach me a lesson and leave me bad feedback. I clearly scammed people safe in the knowledge that I offered them a full refund if I got caught out" :eek:

After that I decided there was no point worrying about bad feedback on Ebay as people will do what they want.
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LOL dinner parties, how pathetically middle class.
 
Andy said:
LOL dinner parties, how pathetically middle class.
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That was what you noticed in that post?!

People are selfish. People are stupid. Put these people on ebay and they think it's their god given right as a customer that you lick their arse for them, and if you don't you're a scammer and criminal. Don't sell on ebay is the moral here. Low value items are too much fuss and hassle, high value items get so much creamed off by ebay that it's not even worth it. Such a joke. That, and most of the listings being tat from hong kong.
 
tell him sure you will refund once you have the gps reciever in your hands, when he doesnt send it via a tracked method claim you never recieved anything jobs a good un :D
 
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