An ISP that doesn't throttle/cut out?

Soldato
Joined
27 Feb 2012
Posts
6,586
Looking to change my ISP.
Currently got BE, they've been pretty much spot on for the last 2 years with 1 or 2 cut outs during peak times.....a year. They've since been taken over by Sky, the last couple of weeks have got progressively worse with cut outs/throttling happening several times in the space of a few hours.

They've reduced my bill what's good? Although i dont care for a few quid a month i'd very much rather a stable connection. I've checked FTTC and it reckons it's in my area and my cabinet is connected though the speeds are only marginally faster than ADSL. I'm content with those speeds if truth be told, what i want is stability, will switching to fiber get what i'm after or is it more to do with the actual ISP i buy from?

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Any help much appreciated.
 
Sky

Never had a problem with them

In fact my connection has pulled down 800 gigs at max speed this week without a hiccup
 
You need to work out what the drop outs are - if they are a sync loss then you've got a dodgy line which will exist regardless of your ISP choice.
 
As caged said.

TBH BT are about as good as anyone and better than most when it comes to reliability or speeds even though they are lacking in other areas. I think I've had a total of 2 times with BT in over 15 years of having ADSL->FTTC where the line has gone down for any amount of time at all and even brief disconnects have been very rare other than the odd time line stability has changed.
 
BT, one fault which was the Open reach modem falling over. That was sorted within two days, even with the Indian call centre dealing with it.

Just signed up for another 12 months.
 
No throttling for me with BT fibre. I was with BE for years on ADSL until SKY bought them. I didn't see any degradation of service although I moved house to a fibre enabled area a couple of months after
 
Sky have a policy of never intentionally throttling your line (just slow downs due to heavy use through the exchange if you are in a heavily subscribed area). Their CS is excellent (especially compared to Virgin and their overseas call centres I had to deal with years ago).
 
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