Another ebay thread

tamzzy · 29 Oct 2024 at 11:52

A long as it's working that's the main thing. The lack of warranty is a bummer but odds are it'll be fine for the next few years.

Haggisman · 29 Oct 2024 at 12:01

tamzzy said:
A long as it's working that's the main thing. The lack of warranty is a bummer but odds are it'll be fine for the next few years.

I guess that depends how much extra the OP paid for the item vs one without warranty?

tamzzy · 29 Oct 2024 at 12:10

Haggisman said:
I guess that depends how much extra the OP paid for the item vs one without warranty?

ah yes that is true indeed

darael · 29 Oct 2024 at 12:16

theukmoog said:
Next time, one message to the seller and then straight to ebay!

Next time don't bother messaging anybody, neither the seller or eBay. Just open a case and let eBay do the rest. It saves a whole lot of grief.

theukmoog · 29 Oct 2024 at 12:18

darael said:
Next time don't bother messaging anybody, neither the seller or eBay. Just open a case and let eBay do the rest. It saves a whole lot of grief.

ebay ask that you try and sort it out, hence the "1 message" but I made the mistake of back-and-forth for over 2 weeks, then a fortnight away, by which time it was too late for ebay to help.
First 'spilt milk' bad transaction on ebay in over 25 years but one I will learn from.

Stu999 · 29 Oct 2024 at 13:24

Mercenary Keyboard Warrior said:
Interesting question since the vast majority of manufacturers say that the warranty is non transferrable and only applies to the original purchaser.

Exactly. I don’t know where this myth has popped up with online sales that warranties are transferable.

It’s usually only with specific products like AppleCare.

theukmoog · 29 Oct 2024 at 15:15

Stu999 said:
Exactly. I don’t know where this myth has popped up with online sales that warranties are transferable.

It’s usually only with specific products like AppleCare.

So it's even worse than not supplying the paperwork... you're saying he fraudulently advertised it as:
> STILL HAS THE REMAINDER OF THE MANURACTURES 3 YEAR WARRANTY REMAINING

Haggisman · 29 Oct 2024 at 15:18

Stu999 said:
Exactly. I don’t know where this myth has popped up with online sales that warranties are transferable.

It’s usually only with specific products like AppleCare.

theukmoog said:
So it's even worse than not supplying the paperwork... you're saying he fraudulently advertised it as:
> STILL HAS THE REMAINDER OF THE MANURACTURES 3 YEAR WARRANTY REMAINING

It completely depends on the company/product in question to be honest. I can't see why a warranty shouldn't be transferrable, and I'm surprised there isn't some legislation in place to make it so, after all, why does it being 2nd hand make a difference if it breaks after 2 months from the original purchase?

I take it as a reasonable indicator of how good a company's customer service is likely to be should I need it, and it certainly factors into my decision making process when comparing products (alongside the impact on resell value).