Antec poor quality

skarpinis

skarpinis

skarpinis

Associate
Joined
15 Jun 2014
Posts
490
Never again buy antec products poor quality, overclockers refuse rma because over 1 year old. Antec rma centre located in Netherlands disappointed! Commented on Antec uk Facebook page and get blocked worst company ever experienced.
 
Last edited:
Ace Modder said:
Hi

OcUK can deal with your warranty. We do not refuse warranty that is over 1 year old on any PSU from end users or OcUK.
We can do the warranty directly with you, but as stated our RMA centre is in the Netherlands, if you are not happy with that shipping cost to return it, then you can go back to the retailer, the retailer is ultimately also liable for the full warranty period that the manufacturer offers - as we then deal with OcUK on the warranty.

Please email me with the details you have. I will look into it for you.

lbryan AT antec.com

Thanks

P.S. I removed your post from Facebook due to you writing that this is poor Antec quality on an image for a product we have not yet released (the P8 Case), then you decided to post it again so I removed it and blocked you from our page, you are not going about things the correct way to get your issue sorted. I will help, but I will not tolerate you slagging off products you have never used or seen in the flesh because it has not been released yet.
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First I sent message but you ignored, then commented on P100 and 750w PSU and after you deleted, I did again on Antec Uk Profile picture inform and warn another users what products you make and declare quality and reliability.
 
Ace Modder said:
Legally any retailer has a legal responsibility to deal with the warranty for the entire life of the warranty period offered by the manufacturer. They of course are entitled to just then pass the item over to the manufacturer to deal with repair/replacement though. Your legal contract is with the retailer not the manufacturer.
But a retailer is not allowed to refuse to deal with any warranties. However, often cutting out the retailer can sort the RMA quicker as there is no middle man (retailer) to slow down the process.
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If service centre was in uk will be no problem but send 4kg to Netherlands £40 little expensive.
 
How can be so cheap? Checked via royal mail
Parcelforce Worldwideglobalvalue 3-5 daysdelivery aim Up to £300 for loss or damage Not Tracked £44.22 if tracked price going up... Yes sent back today will see how long will take :)
 
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