Any advice on banking issues

Associate
Joined
28 May 2023
Posts
112
Location
Hampshire
I cancelled a standing order as I was told the entire fees were paid and no further payments were due. However, the standing order still went out.

I reached out to the company concerned but they are saying they do not do refunds bizzarely.

When I spoke to the bank, they are saying I cancelled the standing order on a bank holiday so it didnt get actioned in time although they are saying the payment went out as a faster payment and not standing order.

What are my options here?
 
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