Any advice on banking issues

Associate
Joined
28 May 2023
Posts
105
Location
Hampshire
I cancelled a standing order as I was told the entire fees were paid and no further payments were due. However, the standing order still went out.

I reached out to the company concerned but they are saying they do not do refunds bizzarely.

When I spoke to the bank, they are saying I cancelled the standing order on a bank holiday so it didnt get actioned in time although they are saying the payment went out as a faster payment and not standing order.

What are my options here?
 
I haz 4090!
Don
Joined
18 Oct 2002
Posts
8,010
Location
Manchester
Did you take into account the difference in NI payments this month and how it will affect your monthly take home? Would this cancel out the difference so you can get through the month?
 
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